Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Leexi: European conversation intelligence with CRM sync for sales We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Leexi when automatic follow-ups and crm updates matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
European conversation intelligence with CRM sync for sales
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Leexi is an AI meeting assistant built for sales, customer success, and other revenue teams, with a strong presence in European markets. It records and transcribes calls and meetings across major conferencing platforms, generates summaries and action items, and provides conversation analytics so managers can review calls and coach their teams. Leexi emphasizes turning conversations into follow-through: it can draft follow-up emails, update CRM records, and surface insights across many calls so reps spend less time on administrative work after each meeting. It supports multiple languages, which suits multinational teams, and integrates with common CRMs and sales tools so data lands where teams already operate. Leexi is typically chosen by revenue organizations that want recording, summaries, and coaching analytics in one place, with particular appeal to European companies that value local language support and regional data practices. Platforms: Zoom / Google Meet / Microsoft Teams. Integrations: Zoom, Google Meet, Microsoft Teams, Salesforce, HubSpot. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Leexi is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Leexi |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Recording and transcription |
| Standout feature | AI call scoring for quality, sentiment, and compliance | AI summaries and action items |
| Team usage | Real-time agent coaching cues and live assistance | Conversation analytics and coaching |
| Integrations | Searchable conversation library with buying-signal and objection detection | Follow-up email drafting |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | CRM integrations |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Leexi
Choose Leexi if you need sales call coaching and review — strengths include built for revenue teams with coaching analytics.
Convin
Leexi
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Leexi is strong for sales call coaching and review. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Leexi is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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