Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Kai for Chrome: A Chrome extension that transcribes and summarizes meetings entirely on-device in the browser, with no bot, no account, and no upload. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Kai for Chrome when generating quick meeting summaries and action items without any setup matters most. Try them side by side on real calls before deciding — needs vary by team.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
A Chrome extension that transcribes and summarizes meetings entirely on-device in the browser, with no bot, no account, and no upload.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Kai is a Chrome extension that transcribes and summarizes meetings entirely within the browser, running the full pipeline on the user's own device. Built by Morgen, the team behind the Morgen calendar app, it captures audio from any meeting or audio tab in Chrome, including Google Meet, the Zoom web client, and Microsoft Teams, without sending a bot into the call and without requiring an account or sign-up. Recording is triggered with a keyboard shortcut from the meeting tab. Audio capture happens in an offscreen document inside the extension and is transcribed locally using a Whisper speech-to-text model running via WebGPU or WebAssembly, so the audio never leaves the machine. At the end of a call, a local language model produces a clean summary with decisions, topics, and action items, including who is responsible. A side-panel interface lets users follow the transcript live during the meeting, and notes can optionally be emailed to a team in one click, at which point only the final text is shared. This makes Kai well suited to individuals who want fast, private, browser-based meeting notes without installing a desktop app or adding a visible bot, with an initial focus on English-language meetings. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); Kai for Chrome is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Kai for Chrome |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Fully on-device transcription in the browser via Whisper on WebGPU or WebAssembly |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Bot-free capture from Google Meet, Zoom web, Teams, and any Chrome audio tab |
| Team usage | Real-time agent coaching cues and live assistance | No account or sign-up required to start transcribing |
| Integrations | Searchable conversation library with buying-signal and objection detection | Keyboard-shortcut recording with a live transcript side panel |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Local summaries with decisions, topics, and assigned action items |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | One-click optional email sharing of finished notes |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Kai for Chrome
Choose Kai for Chrome if you need privately transcribing google meet, zoom web, or teams calls inside chrome — strengths include audio and transcription stay on-device for strong privacy.
Convin
Kai for Chrome
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Kai for Chrome is strong for privately transcribing google meet, zoom web, or teams calls inside chrome. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Kai for Chrome is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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