Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Jamie: A bot-free AI meeting assistant that records, transcribes, and summarizes online and in-person meetings via a desktop app, producing notes and action items in 99+ languages. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Jamie when documenting in-person meetings without a recording bot matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
A bot-free AI meeting assistant that records, transcribes, and summarizes online and in-person meetings via a desktop app, producing notes and action items in 99+ languages.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Jamie is an AI meeting note-taker built around a privacy-first, "bot-free" approach: instead of sending a bot into your call, it runs as a desktop app (plus an iPhone app) and captures audio locally, so it works with any online meeting platform as well as hybrid and in-person meetings. After each meeting it produces structured notes, a full transcript, and identified action items, and supports speaker recognition with auto-labeling and speaker memory. Its "Ask Jamie" chat lets you query past meetings to surface earlier details. Jamie generates summaries in 99+ languages and integrates with tools including Notion, Google Docs, OneNote, and HubSpot, with additional CRM and project integrations (Salesforce, Asana) on higher tiers. It emphasizes compliance with GDPR, EU data hosting, and not training models on customer data. The free plan covers 10 meetings per month with a 30-minute duration limit.
Best suited for
Convin is a free tier with paid upgrades (freemium); Jamie is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Jamie |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Bot-free recording |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Transcription & summaries |
| Team usage | Real-time agent coaching cues and live assistance | Action item detection |
| Integrations | Searchable conversation library with buying-signal and objection detection | Ask Jamie (meeting Q&A) |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Speaker labeling & memory |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Jamie
Choose Jamie if you need capturing meeting notes and action items while staying fully present in the conversation — strengths include bot-free: captures audio locally via a desktop app, so no bot joins or appears in the call.
Convin
Jamie
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Jamie is strong for capturing meeting notes and action items while staying fully present in the conversation. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Jamie is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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