Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. iMemo: Cross-platform AI recorder that turns meetings, lectures, and imported files into searchable transcripts and summaries. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and iMemo when transcribing lectures and interviews for later review matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Cross-platform AI recorder that turns meetings, lectures, and imported files into searchable transcripts and summaries.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
iMemo is an AI-powered audio note-taking app available on both iOS and Android that records, transcribes, and summarizes meetings, lectures, interviews, and personal notes. Users can capture high-quality audio directly in the app or import existing audio and video files in formats such as MP3, WAV, FLAC, and MP4, then have the content transcribed into searchable text across many languages. iMemo generates AI summaries from lengthy recordings, offers dual-language viewing for translation, and can identify issues and attributions within a conversation to help surface action items. Recordings and notes are organized into projects and folders with advanced search, and content can be exported in multiple formats including TXT, PDF, and several audio formats. iMemo records without joining calls as a bot participant, capturing audio on the device instead, and it emphasizes a privacy-focused approach where data stays on the device. The app is positioned for people who want to focus on a meeting or lecture without manually taking notes and review organized, searchable summaries afterward. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is a free tier with paid upgrades (freemium); iMemo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | iMemo |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Records and transcribes meetings, lectures, and interviews on iOS and Android |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Imports audio/video files (MP3, WAV, FLAC, MP4, and more) |
| Team usage | Real-time agent coaching cues and live assistance | AI summaries from long recordings with action-item identification |
| Integrations | Searchable conversation library with buying-signal and objection detection | Transcription and dual-language translation across 100+ languages |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Project and folder organization with advanced search |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Export to TXT, PDF, and multiple audio formats |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
iMemo
Choose iMemo if you need recording and summarizing in-person and virtual meetings — strengths include available on both ios and android, unlike many apple-only rivals.
Convin
iMemo
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while iMemo is strong for recording and summarizing in-person and virtual meetings. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and iMemo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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