Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Gling: Gling is an AI video editing tool that transcribes recordings and automatically removes silences, filler words, and bad takes so creators can edit by editing the transcript. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Gling when cleaning up and transcribing podcast recordings before export to an audio file or nle matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Gling is an AI video editing tool that transcribes recordings and automatically removes silences, filler words, and bad takes so creators can edit by editing the transcript.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Gling is an AI-powered video editing platform built mainly for YouTubers, podcasters, and educators who record talking-head and dialogue-heavy content. It works by first transcribing the uploaded recording into searchable text, then letting users edit by trimming the transcript rather than dragging clips on a timeline. From that transcript, Gling automatically detects and removes long silences, filler words like "um" and "uh," and repeated bad takes, keeping the best delivery of each line. It also generates captions and subtitles, suggests YouTube-optimized titles, and creates chapter markers. The transcription engine supports many languages, including English, Spanish, French, German, Portuguese, Arabic, Chinese, Korean, and Japanese, and transcripts can be exported as SRT subtitle files. Finished edits export to MP4 or MP3, or as project files (XML/EDL) for Final Cut Pro, Adobe Premiere, and DaVinci Resolve. Gling is positioned as a workflow accelerator that turns raw footage into a polished cut faster than manual editing, with transcription serving as the foundation for its automated cuts.
Best suited for
Convin is a free tier with paid upgrades (freemium); Gling is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Gling |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | AI speech-to-text transcription of uploaded video and audio, exportable as SRT subtitles |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Automatic removal of silences, filler words, and awkward pauses |
| Team usage | Real-time agent coaching cues and live assistance | Bad-take detection that keeps the best of repeated lines |
| Integrations | Searchable conversation library with buying-signal and objection detection | Text-based editing: cut footage by editing the transcript |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Auto-generated captions, YouTube titles, and chapter markers |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Export to MP4/MP3 or project files for Final Cut Pro, Premiere, and DaVinci Resolve |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Gling
Choose Gling if you need editing youtube talking-head videos by removing silences, filler words, and flubbed takes — strengths include transcript-driven editing makes cutting talking-head footage much faster than a manual timeline.
Convin
Gling
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Gling is strong for editing youtube talking-head videos by removing silences, filler words, and flubbed takes. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Gling is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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