Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. DubTab: DubTab is a Chrome and Edge browser extension that delivers real-time translated subtitles and optional AI voice dubbing for audio playing in any browser tab, including livestreams and online meetings. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and DubTab when watching international livestreams, webinars or videos with instant translated subtitles matters most. Run both through a week of actual calls to see which suits your workflow.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
DubTab is a Chrome and Edge browser extension that delivers real-time translated subtitles and optional AI voice dubbing for audio playing in any browser tab, including livestreams and online meetings.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
DubTab is a browser extension for Chrome and Edge that translates spoken audio in real time as it plays in a browser tab. Rather than requiring file uploads or exports, it listens to the audio of whatever tab is playing and produces live translated subtitles on screen, optional bilingual (original plus translation) captions, and low-latency AI voice dubbing that speaks the translation aloud. The vendor states audio stays in the tab and only text segments are processed, and that translations appear with roughly half-a-second latency suitable for live content. It supports 50+ languages and offers voice selection and volume-ducking controls. Because it works on any site with audio, supported contexts include YouTube, Twitch, Netflix, Udemy, Coursera and Bilibili, as well as meeting and conferencing tools such as Zoom, Google Meet and Microsoft Teams, where it can show what participants are saying in real time. It is aimed at online learners, livestream and international-content viewers, and remote meeting participants who need on-the-fly interpretation and captioning.
Best suited for
Convin is a free tier with paid upgrades (freemium); DubTab is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | DubTab |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Real-time translated subtitles overlaid on any audio-playing browser tab |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Low-latency AI voice dubbing that speaks the translation aloud |
| Team usage | Real-time agent coaching cues and live assistance | Optional bilingual captions showing original and translation simultaneously |
| Integrations | Searchable conversation library with buying-signal and objection detection | Support for 50+ languages with selectable AI voices |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Works across video, streaming and meeting platforms (YouTube, Twitch, Zoom, Google Meet, Teams, Udemy, Coursera) |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | In-tab audio processing with no file uploads required |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
DubTab
Choose DubTab if you need following zoom, google meet or teams meetings in another language with live captions and dubbing — strengths include real-time, low-latency translation works live across meetings, courses and streams without pausing.
Convin
DubTab
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while DubTab is strong for following zoom, google meet or teams meetings in another language with live captions and dubbing. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and DubTab is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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