Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Depose AI: An AI-powered platform that records legal depositions and produces fast, timestamped transcripts with certification available on request. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and Depose AI when flagging and annotating critical testimony in real time for case preparation matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
An AI-powered platform that records legal depositions and produces fast, timestamped transcripts with certification available on request.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Depose AI is a legal technology platform that captures and transcribes depositions for remote, hybrid, and in-person legal testimony. Built by people with legal-industry experience, it records the deposition session and uses AI to generate a preliminary, highly accurate transcript with timestamps synchronized to the video moments after the session ends, rather than the weeks-long turnaround typical of traditional court reporting. The platform refines initial AI drafts toward greater accuracy and offers certified transcripts on request. During a live session, legal teams can place markers and annotations to flag critical segments of testimony in real time, and a Session Host is available to assist. After the session, users can generate downloadable HD video clips by selecting passages from the transcript, and upload recordings, transcripts, documents, clips, and assets to a secure repository where they can comment, manage exhibits, and share materials in-session. It targets attorneys, litigation teams, and legal professionals who need rapid, lower-cost deposition transcription as an alternative to conventional court reporting agencies.
Best suited for
Convin is a free tier with paid upgrades (freemium); Depose AI is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | Depose AI |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | AI-generated deposition transcripts produced shortly after a session, with timestamps synced to the video |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Certified transcripts available on request, refined from the initial AI draft |
| Team usage | Real-time agent coaching cues and live assistance | Real-time markers and annotations to flag key testimony during a live deposition |
| Integrations | Searchable conversation library with buying-signal and objection detection | HD video clip generation by selecting segments directly from the transcript |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Secure repository to upload, manage, comment on, and share recordings, transcripts, exhibits, and documents |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Live Session Host support during deposition sessions |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Depose AI
Choose Depose AI if you need capturing and transcribing remote, hybrid, or in-person legal depositions — strengths include much faster transcript turnaround than traditional court reporting, available the same day.
Convin
Depose AI
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while Depose AI is strong for capturing and transcribing remote, hybrid, or in-person legal depositions. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and Depose AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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