Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. DepoIQ: DepoIQ is an AI platform that transcribes and analyzes legal depositions and Examinations Under Oath, turning testimony into structured, searchable claims intelligence. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Convin when automating quality assurance across all contact-center interactions matters most, and DepoIQ when insurers, tpas, and special investigation units reviewing euos and claim records for inconsistencies matters most. Run both through a week of actual calls to see which suits your workflow.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
DepoIQ is an AI platform that transcribes and analyzes legal depositions and Examinations Under Oath, turning testimony into structured, searchable claims intelligence.
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
DepoIQ is an AI-powered claims and litigation intelligence platform built around legal depositions and Examinations Under Oath (EUOs). It ingests recorded testimony alongside medical records and billing documents, organizing them into a unified, searchable claim file. The platform captures testimony through uploaded transcripts and video, and also supports remote examinations conducted over Zoom with real-time transcription via its Examination Hub. From this material, DepoIQ generates structured summaries with page-line references, automatically flags contradictions and admissions, and connects testimony patterns across claimants, witnesses, and experts. Its "Ask DepoIQ" feature lets users run natural-language queries across all depositions, records, and EUOs without manual review. The company describes a proprietary "Large Behavioral Model" that analyzes linguistic, structural, and temporal patterns and extracts behavioral features from video, audio, and natural language to support credibility assessment. DepoIQ is aimed at insurers, third-party administrators, Special Investigation Units, and defense litigation law firms handling complex claims.
Best suited for
Convin is a free tier with paid upgrades (freemium); DepoIQ is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Convin | DepoIQ |
|---|---|---|
| Core capability | Automatic recording and transcription of calls, chats, and emails | Transcription of depositions and EUOs from uploaded video or live remote sessions over Zoom |
| Standout feature | AI call scoring for quality, sentiment, and compliance | Structured summaries with page-line references extracting key testimony |
| Team usage | Real-time agent coaching cues and live assistance | Automatic detection of contradictions, admissions, and impeachment opportunities across documents |
| Integrations | Searchable conversation library with buying-signal and objection detection | Ask DepoIQ natural-language querying across all depositions, records, and EUOs |
| Languages & capture | Role-based dashboards for agents, managers, and leaders | Behavioral analysis of video, audio, and language via a proprietary Large Behavioral Model |
| Best-fit workflow | Automatic recording and transcription of calls, chats, and emails | Cross-document analysis connecting testimony patterns across claimants, witnesses, and experts |
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
DepoIQ
Choose DepoIQ if you need litigation and defense attorneys preparing cross-examination strategy from deposition testimony — strengths include purpose-built for depositions and euos rather than generic meeting notes.
Convin
DepoIQ
It depends on your workflow. Convin is strong for automating quality assurance across all contact-center interactions, while DepoIQ is strong for litigation and defense attorneys preparing cross-examination strategy from deposition testimony. Both transcribe and summarize meetings.
Convin is a free tier with paid upgrades and DepoIQ is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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