Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. Way With Words: Way With Words is a transcription and captioning service that converts audio and video recordings, including meetings and interviews, into accurate text using human transcribers and automatic speech recognition. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Condens when transcribing and tagging user interview recordings matters most, and Way With Words when producing accessible captions and subtitles for recorded video content matters most. Try them side by side on real calls before deciding — needs vary by team.
UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository.
Way With Words is a transcription and captioning service that converts audio and video recordings, including meetings and interviews, into accurate text using human transcribers and automatic speech recognition.
Condens is a user research platform that helps research teams store, analyze, share, and scale customer data in one collaborative hub. It supports importing recordings, notes, and user feedback, and provides automated multilingual transcription with AI-powered speaker recognition and automated captions. For analysis, Condens offers a split-screen interface that lets researchers review raw data and tag it simultaneously, along with AI-driven pattern identification across datasets and quick generation of evidence-backed findings. All research lives in a searchable, centralized repository with cross-project insight discovery, filtering, and role-based access control for managing confidential data. Condens emphasizes real-time collaboration, allowing multiple team members to build, edit, and tag data together, and integrates with tools such as Slack, Teams, Figma, and Miro, plus whiteboard functionality for interactive sessions. Additional AI capabilities include automated bookmarking, summarization, and pattern detection across multiple studies. Positioned as a lean, practical tool for researchers who want to move quickly, Condens aims to streamline the path from interview transcripts to shareable insights without the overhead of heavier enterprise systems. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Way With Words is an audio-to-text services company, founded in 2002 and registered in the UK and South Africa, that turns recordings into text. Rather than joining calls as a bot, it works from files: users upload audio or video through a secure account portal (supporting formats such as MP3, WAV, MP4, MOV, and M4A, up to 8GB per file) and receive transcripts back as DOCX, with PDF and RTF available on request. Its core offering is human transcription, including verbatim, intelligent verbatim, and time-coded transcripts for multi-speaker interviews, focus groups, corporate meetings, hearings, and media. It also provides automatic (ASR) transcription in 50+ languages, video captioning and subtitles, machine-transcript polishing, and custom speech datasets for AI/ASR training. Turnaround is offered in tiers from express through to roughly eight days, with human quality checks emphasized for complex audio. It targets research and academia, legal and compliance, media production, education, corporate teams, public sector and NGOs, and AI developers needing dependable, confidential text from audio.
Best suited for
Condens is a free tier with paid upgrades (freemium); Way With Words is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Condens | Way With Words |
|---|---|---|
| Core capability | Automated multilingual transcription with speaker recognition and captions | Human transcription with verbatim, intelligent verbatim, and time-coded options |
| Standout feature | Split-screen interface for simultaneous data review and tagging | Automatic (ASR) speech-to-text transcription in 50+ languages |
| Team usage | AI-driven pattern identification across datasets | Video captioning and subtitles for accessibility and broadcast |
| Integrations | Searchable centralized repository with cross-project discovery | Secure account portal for audio/video upload (up to 8GB per file, batch uploads) |
| Languages & capture | Real-time collaborative analysis and tagging | Multiple turnaround tiers from express to several days |
| Best-fit workflow | Integrations with Slack, Teams, Figma, and Miro plus whiteboards | Custom speech datasets for AI and ASR training programs |
Condens
Choose Condens if you need transcribing and tagging user interview recordings — strengths include fast, practical workflow from transcript to tagged insights.
Way With Words
Choose Way With Words if you need transcribing recorded corporate meetings, interviews, and focus groups into searchable text — strengths include human-reviewed transcripts suited to complex, multi-speaker audio like meetings and focus groups.
Condens
Way With Words
It depends on your workflow. Condens is strong for transcribing and tagging user interview recordings, while Way With Words is strong for transcribing recorded corporate meetings, interviews, and focus groups into searchable text. Both transcribe and summarize meetings.
Condens is a free tier with paid upgrades and Way With Words is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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