Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. User Intuition: An AI-moderated customer research platform that runs natural voice and video interviews at scale and delivers transcripts, recordings, and analyzed insights. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Condens when transcribing and tagging user interview recordings matters most, and User Intuition when concept and prototype testing with adaptive ai-moderated feedback matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository.
An AI-moderated customer research platform that runs natural voice and video interviews at scale and delivers transcripts, recordings, and analyzed insights.
Condens is a user research platform that helps research teams store, analyze, share, and scale customer data in one collaborative hub. It supports importing recordings, notes, and user feedback, and provides automated multilingual transcription with AI-powered speaker recognition and automated captions. For analysis, Condens offers a split-screen interface that lets researchers review raw data and tag it simultaneously, along with AI-driven pattern identification across datasets and quick generation of evidence-backed findings. All research lives in a searchable, centralized repository with cross-project insight discovery, filtering, and role-based access control for managing confidential data. Condens emphasizes real-time collaboration, allowing multiple team members to build, edit, and tag data together, and integrates with tools such as Slack, Teams, Figma, and Miro, plus whiteboard functionality for interactive sessions. Additional AI capabilities include automated bookmarking, summarization, and pattern detection across multiple studies. Positioned as a lean, practical tool for researchers who want to move quickly, Condens aims to streamline the path from interview transcripts to shareable insights without the overhead of heavier enterprise systems. Pricing varies by plan. Check the official website for current pricing.
Best suited for
User Intuition is an AI-moderated customer research platform that automates qualitative interviews at scale. An AI moderator conducts natural voice and video conversations with participants, asking adaptive follow-up questions and using laddering methodology to probe several levels deeper into the reasoning behind each response. Studies cover in-depth interviews, concept testing, and interactive prototype walkthroughs, and participants can complete sessions on any device, around the clock, in over 50 languages. Researchers can use their own customers or recruit from a vetted respondent panel. After each study, the platform produces full transcripts, audio and video recordings, AI-generated theme summaries, sentiment analysis, competitive mentions, verbatim quotes, and presentation-ready recommendations, all searchable through a Customer Intelligence Hub. Interview quality is automatically scored against the brief on length, depth, and coverage. It integrates with Stripe, Zapier, OpenAI, and Claude (with HubSpot and Shopify listed as coming soon). It is aimed at product, UX, marketing, and insights teams at enterprises and research agencies.
Best suited for
Condens is a free tier with paid upgrades (freemium); User Intuition is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Condens | User Intuition |
|---|---|---|
| Core capability | Automated multilingual transcription with speaker recognition and captions | AI moderator conducts natural voice and video interviews with adaptive follow-up questions |
| Standout feature | Split-screen interface for simultaneous data review and tagging | Full transcripts plus audio and video recordings for every interview |
| Team usage | AI-driven pattern identification across datasets | AI-generated theme summaries, sentiment analysis, and verbatim quotes |
| Integrations | Searchable centralized repository with cross-project discovery | Searchable Customer Intelligence Hub across studies |
| Languages & capture | Real-time collaborative analysis and tagging | Automatic interview quality scoring on length, depth, and coverage |
| Best-fit workflow | Integrations with Slack, Teams, Figma, and Miro plus whiteboards | Multilingual support (50+ languages) with on-device, 24/7 completion |
Condens
Choose Condens if you need transcribing and tagging user interview recordings — strengths include fast, practical workflow from transcript to tagged insights.
User Intuition
Choose User Intuition if you need running in-depth customer interviews at scale to uncover decision drivers — strengths include automates qualitative interviews at scale with fast turnaround.
Condens
User Intuition
It depends on your workflow. Condens is strong for transcribing and tagging user interview recordings, while User Intuition is strong for running in-depth customer interviews at scale to uncover decision drivers. Both transcribe and summarize meetings.
Condens is a free tier with paid upgrades and User Intuition is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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