Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. User Evaluation: AI research workspace that transcribes interviews in dozens of languages and turns them into cited insights, clips, charts, and reports. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Condens when transcribing and tagging user interview recordings matters most, and User Evaluation when generating cited insight reports, clips, and presentation decks matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository.
AI research workspace that transcribes interviews in dozens of languages and turns them into cited insights, clips, charts, and reports.
Condens is a user research platform that helps research teams store, analyze, share, and scale customer data in one collaborative hub. It supports importing recordings, notes, and user feedback, and provides automated multilingual transcription with AI-powered speaker recognition and automated captions. For analysis, Condens offers a split-screen interface that lets researchers review raw data and tag it simultaneously, along with AI-driven pattern identification across datasets and quick generation of evidence-backed findings. All research lives in a searchable, centralized repository with cross-project insight discovery, filtering, and role-based access control for managing confidential data. Condens emphasizes real-time collaboration, allowing multiple team members to build, edit, and tag data together, and integrates with tools such as Slack, Teams, Figma, and Miro, plus whiteboard functionality for interactive sessions. Additional AI capabilities include automated bookmarking, summarization, and pattern detection across multiple studies. Positioned as a lean, practical tool for researchers who want to move quickly, Condens aims to streamline the path from interview transcripts to shareable insights without the overhead of heavier enterprise systems. Pricing varies by plan. Check the official website for current pricing.
Best suited for
User Evaluation is an AI-powered research platform that automates user and customer research workflows, from recruiting participants and conducting interviews to analyzing findings, within a single workspace. It transcribes audio and video in dozens of languages with speaker labels and custom vocabulary, and processes multimodal inputs including audio, video, text, PDF, and CSV. Its AI analysis uses an agentic chat with a set of tools that cite evidence as it generates insights, identifying pain points, delighters, and themes, automatically tagging mentions, and creating visual summaries. The platform turns research into shareable outputs such as video clips saved as MP4 files, charts including bar, pie, and flow diagrams, editable reports exportable to PDF or DOCX, and presentation decks with native PPTX export. Workflow tools include interview scheduling and recording, live note-taking during sessions, survey creation with both fixed and adaptive chat-style follow-ups, and Kanban-style collections for organizing insights. User Evaluation offers a free tier to start along with paid plans that add capabilities such as white-labeling and SSO. By combining multilingual transcription, evidence-cited AI analysis, and rich exportable outputs, it aims to compress hours of research into customer insight quickly. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Condens is a free tier with paid upgrades (freemium); User Evaluation is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Condens | User Evaluation |
|---|---|---|
| Core capability | Automated multilingual transcription with speaker recognition and captions | Transcription in dozens of languages with speaker labels and custom vocabulary |
| Standout feature | Split-screen interface for simultaneous data review and tagging | Multimodal input support for audio, video, text, PDF, and CSV |
| Team usage | AI-driven pattern identification across datasets | Agentic AI chat that cites evidence and identifies pain points and themes |
| Integrations | Searchable centralized repository with cross-project discovery | Automatic tagging of mentions and visual summaries |
| Languages & capture | Real-time collaborative analysis and tagging | Exportable outputs: MP4 clips, charts, PDF/DOCX reports, and PPTX decks |
| Best-fit workflow | Integrations with Slack, Teams, Figma, and Miro plus whiteboards | Interview scheduling, recording, and live note-taking |
Condens
Choose Condens if you need transcribing and tagging user interview recordings — strengths include fast, practical workflow from transcript to tagged insights.
User Evaluation
Choose User Evaluation if you need transcribing and analyzing multilingual research interviews — strengths include evidence-cited ai analysis keeps insights traceable to sources.
Condens
User Evaluation
It depends on your workflow. Condens is strong for transcribing and tagging user interview recordings, while User Evaluation is strong for transcribing and analyzing multilingual research interviews. Both transcribe and summarize meetings.
Condens is a free tier with paid upgrades and User Evaluation is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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