Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. Sybill: AI sales assistant that records and transcribes meetings, writes summaries and follow-up emails, and updates the CRM across Zoom, Google Meet, Teams, and Webex. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Condens when transcribing and tagging user interview recordings matters most, and Sybill when drafting post-meeting follow-up emails for reps matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository.
AI sales assistant that records and transcribes meetings, writes summaries and follow-up emails, and updates the CRM across Zoom, Google Meet, Teams, and Webex.
Condens is a user research platform that helps research teams store, analyze, share, and scale customer data in one collaborative hub. It supports importing recordings, notes, and user feedback, and provides automated multilingual transcription with AI-powered speaker recognition and automated captions. For analysis, Condens offers a split-screen interface that lets researchers review raw data and tag it simultaneously, along with AI-driven pattern identification across datasets and quick generation of evidence-backed findings. All research lives in a searchable, centralized repository with cross-project insight discovery, filtering, and role-based access control for managing confidential data. Condens emphasizes real-time collaboration, allowing multiple team members to build, edit, and tag data together, and integrates with tools such as Slack, Teams, Figma, and Miro, plus whiteboard functionality for interactive sessions. Additional AI capabilities include automated bookmarking, summarization, and pattern detection across multiple studies. Positioned as a lean, practical tool for researchers who want to move quickly, Condens aims to streamline the path from interview transcripts to shareable insights without the overhead of heavier enterprise systems. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Sybill is an AI assistant for revenue and sales teams that joins calls to record and transcribe meetings, then produces automated meeting and deal summaries ("Magic Summaries"). Beyond note-taking, it drafts follow-up emails, generates meeting-prep briefs, and pushes updates into the CRM, with an "Ask Sybill" feature for querying deals, calls, and email context. It captures meetings on Zoom, Google Meet, Microsoft Teams, and Webex, and integrates with Salesforce, HubSpot, Zoho, and Microsoft Dynamics, plus Slack, Gmail, Outlook, dialers (Outreach, Salesloft, Zoom Phone, Dialpad), and API/webhooks. The permanent free plan includes unlimited call recordings and transcripts, 500 credits per week, AI meeting summaries capped at 20 per month per team, and three months of data storage. Paid Pro and Business tiers add unlimited summaries and storage, CRM autofill, deal workspace, and API/MCP access.
Best suited for
Condens is a free tier with paid upgrades (freemium); Sybill is from $0/mo (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Condens | Sybill |
|---|---|---|
| Core capability | Automated multilingual transcription with speaker recognition and captions | Magic Summaries |
| Standout feature | Split-screen interface for simultaneous data review and tagging | Call recording & transcription |
| Team usage | AI-driven pattern identification across datasets | Ask Sybill |
| Integrations | Searchable centralized repository with cross-project discovery | CRM Autofill |
| Languages & capture | Real-time collaborative analysis and tagging | Automated follow-up emails |
| Best-fit workflow | Integrations with Slack, Teams, Figma, and Miro plus whiteboards | Magic Summaries |
Condens
Choose Condens if you need transcribing and tagging user interview recordings — strengths include fast, practical workflow from transcript to tagged insights.
Sybill
Choose Sybill if you need automatically capturing and summarizing sales calls and customer meetings — strengths include records and transcribes meetings across all major platforms (zoom, google meet, teams, webex).
Condens
Sybill
It depends on your workflow. Condens is strong for transcribing and tagging user interview recordings, while Sybill is strong for automatically capturing and summarizing sales calls and customer meetings. Both transcribe and summarize meetings.
Condens is a free tier with paid upgrades and Sybill is from $0/mo. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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