Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. Speechmatics: Speech-to-text and voice AI provider offering real-time transcription and live captioning APIs. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Condens when transcribing and tagging user interview recordings matters most, and Speechmatics when embedding automated transcription into meeting or media platforms matters most. Try them side by side on real calls before deciding — needs vary by team.
UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository.
Speech-to-text and voice AI provider offering real-time transcription and live captioning APIs.
Condens is a user research platform that helps research teams store, analyze, share, and scale customer data in one collaborative hub. It supports importing recordings, notes, and user feedback, and provides automated multilingual transcription with AI-powered speaker recognition and automated captions. For analysis, Condens offers a split-screen interface that lets researchers review raw data and tag it simultaneously, along with AI-driven pattern identification across datasets and quick generation of evidence-backed findings. All research lives in a searchable, centralized repository with cross-project insight discovery, filtering, and role-based access control for managing confidential data. Condens emphasizes real-time collaboration, allowing multiple team members to build, edit, and tag data together, and integrates with tools such as Slack, Teams, Figma, and Miro, plus whiteboard functionality for interactive sessions. Additional AI capabilities include automated bookmarking, summarization, and pattern detection across multiple studies. Positioned as a lean, practical tool for researchers who want to move quickly, Condens aims to streamline the path from interview transcripts to shareable insights without the overhead of heavier enterprise systems. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Speechmatics is a speech-to-text and voice AI company that provides transcription and captioning technology through APIs, supporting both recorded and real-time audio across many languages. Its core offering converts speech to text for multilingual, multi-speaker conversations, with low-latency real-time processing suitable for live use. The platform powers live captioning for events, sports, news, and broadcasts, and its transcription technology can be embedded into other products, including meeting platforms that need automated note-taking and captions. Because Speechmatics is delivered primarily as a developer-facing engine, it serves teams building their own applications as well as media and enterprise customers who need accurate speech recognition at scale. It supports features such as multi-speaker handling and broad language coverage, and the company emphasizes security and compliance certifications. Speechmatics is aimed at developers, product teams, media organizations, and enterprises that need to add accurate transcription, subtitles, or live captions to their own workflows and applications rather than use a packaged consumer note-taker. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Condens is a free tier with paid upgrades (freemium); Speechmatics is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Condens | Speechmatics |
|---|---|---|
| Core capability | Automated multilingual transcription with speaker recognition and captions | Speech-to-text transcription for recorded and real-time audio |
| Standout feature | Split-screen interface for simultaneous data review and tagging | Low-latency real-time processing for live use |
| Team usage | AI-driven pattern identification across datasets | Live captioning for events, broadcasts, and streams |
| Integrations | Searchable centralized repository with cross-project discovery | Multi-speaker and multilingual support across many languages |
| Languages & capture | Real-time collaborative analysis and tagging | APIs for embedding transcription into other applications |
| Best-fit workflow | Integrations with Slack, Teams, Figma, and Miro plus whiteboards | Speech-to-text transcription for recorded and real-time audio |
Condens
Choose Condens if you need transcribing and tagging user interview recordings — strengths include fast, practical workflow from transcript to tagged insights.
Speechmatics
Choose Speechmatics if you need adding live captions to broadcasts, sports, and events — strengths include real-time, low-latency transcription suitable for live captioning.
Condens
Speechmatics
It depends on your workflow. Condens is strong for transcribing and tagging user interview recordings, while Speechmatics is strong for adding live captions to broadcasts, sports, and events. Both transcribe and summarize meetings.
Condens is a free tier with paid upgrades and Speechmatics is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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