Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. monday.com AI Notetaker: monday.com's native AI Notetaker joins video calls to transcribe, summarize, and turn discussions into action items inside the monday.com work platform. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Condens when transcribing and tagging user interview recordings matters most, and monday.com AI Notetaker when recording and summarizing sales calls within a monday crm workflow matters most. Run both through a week of actual calls to see which suits your workflow.
UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository.
monday.com's native AI Notetaker joins video calls to transcribe, summarize, and turn discussions into action items inside the monday.com work platform.
Condens is a user research platform that helps research teams store, analyze, share, and scale customer data in one collaborative hub. It supports importing recordings, notes, and user feedback, and provides automated multilingual transcription with AI-powered speaker recognition and automated captions. For analysis, Condens offers a split-screen interface that lets researchers review raw data and tag it simultaneously, along with AI-driven pattern identification across datasets and quick generation of evidence-backed findings. All research lives in a searchable, centralized repository with cross-project insight discovery, filtering, and role-based access control for managing confidential data. Condens emphasizes real-time collaboration, allowing multiple team members to build, edit, and tag data together, and integrates with tools such as Slack, Teams, Figma, and Miro, plus whiteboard functionality for interactive sessions. Additional AI capabilities include automated bookmarking, summarization, and pattern detection across multiple studies. Positioned as a lean, practical tool for researchers who want to move quickly, Condens aims to streamline the path from interview transcripts to shareable insights without the overhead of heavier enterprise systems. Pricing varies by plan. Check the official website for current pricing.
Best suited for
monday.com AI Notetaker is a meeting assistant built into the monday.com work platform, designed for teams that manage projects, sales pipelines, and tasks on monday boards. The Notetaker joins scheduled meetings as a participant on Zoom, Microsoft Teams, and Google Meet, connecting to a user's Google or Outlook calendar so it can attend calls that include a meeting link in the invite. It typically joins shortly before the scheduled start and transcribes the conversation in real time, identifying speakers and producing a structured output that includes a transcript, a meeting summary with key points and decisions, a video recording, and a list of action items. Because it is native to monday.com, those outputs are stored in the workspace and the detected action items can be converted into work items on relevant boards, helping teams move from conversation to follow-up without leaving the platform. It supports transcription in multiple languages. The feature is aimed at project, operations, and revenue teams that want meeting records and next steps to flow directly into their existing monday.com workflows. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Condens is a free tier with paid upgrades (freemium); monday.com AI Notetaker is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Condens | monday.com AI Notetaker |
|---|---|---|
| Core capability | Automated multilingual transcription with speaker recognition and captions | AI bot joins Zoom, Microsoft Teams, and Google Meet via calendar invite |
| Standout feature | Split-screen interface for simultaneous data review and tagging | Real-time transcription with speaker identification |
| Team usage | AI-driven pattern identification across datasets | Structured summaries with key points and decisions |
| Integrations | Searchable centralized repository with cross-project discovery | Automatic action item detection |
| Languages & capture | Real-time collaborative analysis and tagging | Video recording of meetings stored in the workspace |
| Best-fit workflow | Integrations with Slack, Teams, Figma, and Miro plus whiteboards | Action items can be turned into monday.com work items |
Condens
Choose Condens if you need transcribing and tagging user interview recordings — strengths include fast, practical workflow from transcript to tagged insights.
monday.com AI Notetaker
Choose monday.com AI Notetaker if you need capturing project meeting notes and pushing action items onto monday boards — strengths include native to the monday.com work platform, so notes and tasks stay connected.
Condens
monday.com AI Notetaker
It depends on your workflow. Condens is strong for transcribing and tagging user interview recordings, while monday.com AI Notetaker is strong for capturing project meeting notes and pushing action items onto monday boards. Both transcribe and summarize meetings.
Condens is a free tier with paid upgrades and monday.com AI Notetaker is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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