Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. IceCubes: Bot-free Chrome and Edge extension that reads a meeting platform's own captions to transcribe and summarize Meet, Zoom, and Teams calls. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Condens when transcribing and tagging user interview recordings matters most, and IceCubes when sales reps who want call summaries automatically tied to crm records matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository.
Bot-free Chrome and Edge extension that reads a meeting platform's own captions to transcribe and summarize Meet, Zoom, and Teams calls.
Condens is a user research platform that helps research teams store, analyze, share, and scale customer data in one collaborative hub. It supports importing recordings, notes, and user feedback, and provides automated multilingual transcription with AI-powered speaker recognition and automated captions. For analysis, Condens offers a split-screen interface that lets researchers review raw data and tag it simultaneously, along with AI-driven pattern identification across datasets and quick generation of evidence-backed findings. All research lives in a searchable, centralized repository with cross-project insight discovery, filtering, and role-based access control for managing confidential data. Condens emphasizes real-time collaboration, allowing multiple team members to build, edit, and tag data together, and integrates with tools such as Slack, Teams, Figma, and Miro, plus whiteboard functionality for interactive sessions. Additional AI capabilities include automated bookmarking, summarization, and pattern detection across multiple studies. Positioned as a lean, practical tool for researchers who want to move quickly, Condens aims to streamline the path from interview transcripts to shareable insights without the overhead of heavier enterprise systems. Pricing varies by plan. Check the official website for current pricing.
Best suited for
IceCubes is an AI meeting assistant distributed as a browser extension for Chrome and Edge that captures meetings without sending a bot participant into the call. Instead of joining as a separate attendee, the extension reads the transcript directly from the conferencing platform's built-in closed-captioning service and maps speaker names from the meeting interface, then layers AI processing on top. It works with the web clients of Google Meet, Zoom, and Microsoft Teams, and supports additional platforms through web tab sharing. After a meeting, IceCubes produces AI summaries, extracts action items, and surfaces conversation insights, with custom 'Smart Tags' for pulling out specific information the user cares about. For revenue teams it adds sales-oriented features such as matching meetings to contacts, deals, and accounts in Salesforce and HubSpot, plus coaching and qualification frameworks. Because it relies on native captions rather than a visible recorder, it is positioned as avoiding the disruption and IT-policy friction of bot-based notetakers. The product is actively maintained, offers a free transcription tier without a credit card, and is operating in 2025-2026. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Condens is a free tier with paid upgrades (freemium); IceCubes is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Condens | IceCubes |
|---|---|---|
| Core capability | Automated multilingual transcription with speaker recognition and captions | Chrome and Edge browser extensions |
| Standout feature | Split-screen interface for simultaneous data review and tagging | Bot-free capture by reading the platform's own closed captions |
| Team usage | AI-driven pattern identification across datasets | Speaker identification mapped from the meeting UI |
| Integrations | Searchable centralized repository with cross-project discovery | AI summaries, action items, and custom Smart Tags |
| Languages & capture | Real-time collaborative analysis and tagging | Supports Google Meet, Zoom, and Microsoft Teams web clients |
| Best-fit workflow | Integrations with Slack, Teams, Figma, and Miro plus whiteboards | CRM matching to contacts, deals, and accounts in Salesforce and HubSpot |
Condens
Choose Condens if you need transcribing and tagging user interview recordings — strengths include fast, practical workflow from transcript to tagged insights.
IceCubes
Choose IceCubes if you need teams that need notes without a bot joining due to it or compliance constraints — strengths include no visible recording bot, reducing meeting disruption and policy friction.
Condens
IceCubes
It depends on your workflow. Condens is strong for transcribing and tagging user interview recordings, while IceCubes is strong for teams that need notes without a bot joining due to it or compliance constraints. Both transcribe and summarize meetings.
Condens is a free tier with paid upgrades and IceCubes is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
More head-to-head comparisons involving Condens and IceCubes.
Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. Conveo: AI-led qualitative research platform that runs video, voice, and text interviews and analyzes every signal for insights at speed. This comparison weighs them on pricing, features, and everyday workflow fit.
Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. The right pick comes down to team size, budget, and the workflows you want to automate.
Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. Convo: Bot-free real-time AI meeting assistant for Mac and Windows that transcribes calls, suggests replies live, and syncs notes to Slack, Notion, and HubSpot. The right pick comes down to team size, budget, and the workflows you want to automate.
Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. CraftNote: A cross-platform AI meeting assistant that transcribes and summarizes conversations, identifies speakers, and can join calls on major meeting platforms. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. Cresta: Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. Cuebo: AI sales coaching platform with a roleplay arena of video-avatar buyers, automated course generation, and call analysis. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. Daglo: Korean all-in-one AI notetaker by Action Power that records, transcribes, and summarizes meetings and lectures, with strong Korean recognition and post-recording tools. Below, they line up on price, capture method, and how each fits a real meeting stack.
Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. Daisy: Local-first, open-source macOS meeting recorder and AI notes app that transcribes on-device and exposes meetings to AI tools through a local MCP server. The right pick comes down to team size, budget, and the workflows you want to automate.
Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. Deepting: Real-time AI transcription and meeting summary app for meetings, interviews, and lectures across mobile and web. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. Demodesk: AI sales meeting platform that records, transcribes, coaches reps, and automates note-taking, follow-ups, and CRM updates. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. DepoDash: Cloud court-reporting platform delivering verbatim deposition transcription via AI, stenographers, or voice writers. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. Deposely: AI deposition platform for litigators covering prep, real-time insights, and transcript review and summaries. The right pick comes down to team size, budget, and the workflows you want to automate.