Coach Pilot: AI sales coaching agent that joins calls, coaches reps in real time, updates the CRM, and scores deals. RingSense for Sales: RingCentral's AI conversation and revenue intelligence solution that analyzes sales calls, meetings, and emails for revenue teams. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Coach Pilot when coaching reps live during sales calls to keep them on methodology matters most, and RingSense for Sales when automatically logging conversation summaries and notes to the crm matters most. Try them side by side on real calls before deciding — needs vary by team.
AI sales coaching agent that joins calls, coaches reps in real time, updates the CRM, and scores deals.
RingCentral's AI conversation and revenue intelligence solution that analyzes sales calls, meetings, and emails for revenue teams.
Coach Pilot is an AI sales coaching and conversation-intelligence platform built around an AI agent called Ricavi that joins sales calls and works during and after the conversation. During calls, Ricavi provides live sidebar guidance that tracks methodology compliance and objection handling, acting as a real-time coach for the rep. The platform captures calls automatically with recording, transcription, and CRM syncing, and it can draft follow-up emails and post-call summaries within minutes. Beyond meeting notes, Coach Pilot scores every deal based on actual call performance rather than rep-entered notes, and it builds AI-generated forecasts using call evidence and deal-health metrics. It also generates pre-call preparation briefs ahead of meetings so reps walk in informed. Coach Pilot supports a range of recognized sales methodologies including MEDDIC, BANT, and SPIN Selling, and it integrates with common tools such as Gmail, Outlook, Salesforce, HubSpot, and Zoom. The product positions itself around in-call real-time coaching rather than purely post-call analysis, and it is an active, operating product with login access, demo bookings, and customer testimonials. It is well suited to revenue teams that want coaching, CRM automation, and forecasting tied directly to recorded conversations. Pricing varies by plan. Check the official website for current pricing.
Best suited for
RingSense for Sales is RingCentral's AI-powered conversation and revenue intelligence solution for sales reps, sales leaders, revenue operations, customer success, and marketing teams (now presented under RingCentral's AI Conversation Expert branding). It records and transcribes phone calls and video meetings and applies natural language processing and machine learning to generate intelligent summaries, topics, and follow-ups from each interaction. From recorded conversations it surfaces talk time, sentiment analysis, frequently asked questions, competitor and objection mentions, and common phrases, and it can score conversations against custom criteria so leaders can prioritize which calls need attention. The platform automatically pushes notes and key conversation points into CRM systems such as Salesforce, HubSpot, Microsoft Dynamics, and Zoho, keeping records updated without manual entry. For managers, RingSense provides AI-driven coaching tools, deal tracking, and high-level reporting, while reps receive call summaries, next-step highlights, and soft-skills feedback. Deeply tied to RingCentral's communications platform, it is aimed at revenue teams that want conversation insights and coaching layered onto their calling and meeting workflow. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Coach Pilot is a free tier with paid upgrades (freemium); RingSense for Sales is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Coach Pilot | RingSense for Sales |
|---|---|---|
| Core capability | Real-time in-call coaching via the Ricavi AI agent | Records and transcribes calls and video meetings with AI summaries |
| Standout feature | Automatic call recording, transcription, and CRM syncing | Sentiment analysis, talk-time metrics, and topic/keyword detection |
| Team usage | Pre-call preparation briefs before meetings | Custom conversation scoring to prioritize follow-up |
| Integrations | Deal scoring based on actual call performance | Automated CRM updates to Salesforce, HubSpot, Dynamics, and Zoho |
| Languages & capture | AI-generated forecasts from call evidence and deal-health metrics | AI coaching tools, deal tracking, and reporting for sales leaders |
| Best-fit workflow | Drafted follow-up emails and post-call summaries | Per-rep call summaries, next steps, and soft-skills feedback |
Coach Pilot
Choose Coach Pilot if you need coaching reps live during sales calls to keep them on methodology — strengths include combines live coaching, conversation intelligence, and forecasting in one tool.
RingSense for Sales
Choose RingSense for Sales if you need revenue teams analyzing calls and meetings for coaching and deal insights — strengths include tightly integrated with ringcentral's calling and meeting platform.
Coach Pilot
RingSense for Sales
It depends on your workflow. Coach Pilot is strong for coaching reps live during sales calls to keep them on methodology, while RingSense for Sales is strong for revenue teams analyzing calls and meetings for coaching and deal insights. Both transcribe and summarize meetings.
Coach Pilot is a free tier with paid upgrades and RingSense for Sales is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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