CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Wispr Flow: Wispr Flow is a cross-platform AI voice dictation app that turns natural speech into clean, formatted text inside any application on Mac, Windows, iPhone, and Android. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Wispr Flow when dictating code comments, prompts, and chat directly into editors and ai tools matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Wispr Flow is a cross-platform AI voice dictation app that turns natural speech into clean, formatted text inside any application on Mac, Windows, iPhone, and Android.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Wispr Flow is an AI dictation tool that converts spoken words into polished, written text across virtually any app on your device. You activate it with a keyboard shortcut (the Fn key on Mac by default), speak naturally, and it inserts formatted text directly at your cursor, whether you are in Gmail, Slack, Notion, Google Docs, a code editor, or a messaging app. Rather than producing a raw transcript, Flow runs speech through layered AI that removes filler words like "um" and "uh," applies punctuation, corrects spoken backtracking, and adapts tone to the app you are writing in. It supports 100+ languages with automatic detection, plus a personal dictionary for custom terminology and a snippet library for reusable phrases. A Command Mode lets you select text and speak an instruction to rewrite or translate it. It is aimed at writers, developers, professionals, and anyone who wants to draft faster than typing. Note that Flow is a general dictation tool focused on getting text into apps, not a dedicated meeting-recording or call-transcription platform.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Wispr Flow is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Wispr Flow |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Real-time voice-to-text dictation that inserts formatted text into any app at your cursor |
| Standout feature | Automatic multilingual call transcription of recorded calls | AI auto-edits that remove filler words, add punctuation, and fix spoken backtracking |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Command Mode to select text and verbally rewrite, condense, or translate it |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Automatic detection and transcription across 100+ languages |
| Languages & capture | Topic extraction and automatic smart call tagging | Personal dictionary for custom terminology plus a reusable snippet library |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Cross-platform apps for Mac, Windows, iPhone, and Android |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Wispr Flow
Choose Wispr Flow if you need drafting emails, documents, and messages by speaking instead of typing — strengths include works system-wide across nearly any application instead of being locked to one tool.
CloudTalk
Wispr Flow
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Wispr Flow is strong for drafting emails, documents, and messages by speaking instead of typing. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Wispr Flow is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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