CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. WAVV: CRM-embedded multi-line dialer with call recording and live listen-in coaching, focused on real estate and insurance sales. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and WAVV when sales managers coaching reps by listening in on live calls matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
CRM-embedded multi-line dialer with call recording and live listen-in coaching, focused on real estate and insurance sales.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
WAVV is a CRM-embedded multi-line dialer designed to help sales teams reach more prospects and connect more often without leaving their existing workflow. The dialer places multiple calls at once and connects a rep only when a person answers, reducing time wasted on rings and voicemails. WAVV is built to embed directly inside CRM platforms such as HighLevel, with additional integrations referenced for tools like REDX, MoxiWorks, and LionDesk, positioning itself as a single embedded solution that removes the need for separate third-party dialing tools. The platform includes call recording for training and quality assurance, and supports live call monitoring so supervisors can listen in, provide feedback, and guide reps during conversations. Other features include voicemail drop to leave pre-recorded messages, local-presence dialing to display region-appropriate caller IDs, spam protection through carrier registration and monitoring, and analytics and reporting on call outcomes, response rates, and agent performance. WAVV is primarily aimed at high-volume prospecting verticals such as real estate, insurance, lead generation, and recruiting, and is a live, operating product. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); WAVV is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | WAVV |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Multi-line dialer that connects reps to live answers |
| Standout feature | Automatic multilingual call transcription of recorded calls | CRM-embedded operation (HighLevel and other CRMs) |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Call recording for training and quality assurance |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Live call monitoring and supervisor listen-in coaching |
| Languages & capture | Topic extraction and automatic smart call tagging | Voicemail drop for pre-recorded messages |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Local-presence dialing |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
WAVV
Choose WAVV if you need real estate and insurance agents prospecting at high call volume — strengths include embeds directly into crms so reps work without switching tools.
CloudTalk
WAVV
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while WAVV is strong for real estate and insurance agents prospecting at high call volume. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and WAVV is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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