CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Voicit: Spanish-first, bot-free AI tool that records, transcribes, and summarizes meetings in Spanish plus Catalan, Basque, and more. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Voicit when consulting and client meetings needing spanish-language summaries matters most. Run both through a week of actual calls to see which suits your workflow.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Spanish-first, bot-free AI tool that records, transcribes, and summarizes meetings in Spanish plus Catalan, Basque, and more.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Voicit is a Spanish startup, founded in Barcelona, that records, transcribes, and summarizes meetings and interviews using AI, with Spanish as its primary language rather than an English tool adapted afterward. It captures audio from phone calls, video calls, or in-person conversations and then identifies speakers, key topics, agreements, and pending tasks before generating an executive summary. Voicit is bot-free: it does not join meetings as a participant and does not send automatic emails to attendees, so recording remains discreet. It supports up to eight languages, including Spanish, English, French, Italian, German, Portuguese, Catalan, and Basque, which makes it notable for Spanish-speaking and multilingual Iberian teams. Capture options are flexible: a Chrome extension handles video calls, the browser and a laptop microphone can record in-person meetings, and Voicit also offers a physical recorder for interviews and in-room meetings. The platform is aimed at Spanish-speaking teams in Spain and Latin America, with particular relevance to HR, recruiting, and consulting workflows, and it positions itself as a discreet, language-native alternative to English-centric meeting tools. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Voicit is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Voicit |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Spanish-first transcription with support for 8 languages including Catalan and Basque |
| Standout feature | Automatic multilingual call transcription of recorded calls | Bot-free, discreet recording without joining as a participant |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Speaker identification and detection of topics, agreements, and tasks |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | AI-generated executive summaries |
| Languages & capture | Topic extraction and automatic smart call tagging | Chrome extension plus browser/laptop microphone capture |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Optional physical recorder for interviews and in-room meetings |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Voicit
Choose Voicit if you need spanish-speaking hr and recruiting teams transcribing interviews — strengths include built in barcelona with spanish as the native language and catalan/basque support.
CloudTalk
Voicit
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Voicit is strong for spanish-speaking hr and recruiting teams transcribing interviews. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Voicit is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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