CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. VoiceScript: VoiceScript is an AI-powered legal transcription and court reporting platform that turns recorded and live proceedings into accurate, client-ready transcripts. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and VoiceScript when streaming real-time transcripts to attorneys during live proceedings matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
VoiceScript is an AI-powered legal transcription and court reporting platform that turns recorded and live proceedings into accurate, client-ready transcripts.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
VoiceScript is a court reporting and attorney productivity platform that applies AI speech recognition to legal proceedings such as depositions, hearings, and trials. Its products include AutoScriptOne, a live-editing tool that delivers high-accuracy AI transcripts to reporters in real time; AttorneyView, which streams edited transcripts to attorneys and participants during proceedings; AutoScript Hub, which processes uploaded audio and video files into draft transcripts within minutes; and a free AutoScript Desktop Editor with a Word-like interface for editing and formatting. CourtCapture adds multi-channel courtroom audio recording with redundancy and backup for in-person, remote, and hybrid sessions. A Deposition-AI litigation assistant for preparation, real-time coaching, and post-proceeding analysis is listed as coming soon via a waitlist. The platform supports many media types and exports compatible with CAT software and case management systems. It is built for court reporters, scopists, court systems, law firms, and attorneys who need fast, accurate legal transcripts and streamlined reporting workflows.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); VoiceScript is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | VoiceScript |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | AI speech-to-text transcription for legal proceedings |
| Standout feature | Automatic multilingual call transcription of recorded calls | Real-time live transcript editing (AutoScriptOne) |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Live transcript streaming to attorneys and participants (AttorneyView) |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Audio/video file-to-draft transcript processing (AutoScript Hub) |
| Languages & capture | Topic extraction and automatic smart call tagging | Multi-channel courtroom recording with redundancy and backup (CourtCapture) |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Free Word-like desktop transcript editor |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
VoiceScript
Choose VoiceScript if you need producing accurate deposition and hearing transcripts for court reporters and law firms — strengths include purpose-built for legal/court reporting with real-time, client-ready drafts.
CloudTalk
VoiceScript
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while VoiceScript is strong for producing accurate deposition and hearing transcripts for court reporters and law firms. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and VoiceScript is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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