CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Voibe: Voibe is a private, offline AI dictation app for Apple Silicon Macs that converts speech to text on-device and inserts it into any app via a hold-to-speak hotkey. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Voibe when writing prompts and queries into ai tools like chatgpt and claude by voice matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Voibe is a private, offline AI dictation app for Apple Silicon Macs that converts speech to text on-device and inserts it into any app via a hold-to-speak hotkey.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Voibe is a Mac dictation app that turns speech into text entirely on-device, so audio never leaves the machine. Built for Apple Silicon Macs (M1 through M4) running macOS 13 or later, it runs optimized OpenAI Whisper models locally and works with no internet connection. You hold a hotkey (such as the Fn key), speak, and release; Voibe transcribes the audio and inserts the resulting text directly into whatever app is focused. It works system-wide across Mail, Notes, browsers, Slack, VS Code, ChatGPT, Claude and other text fields, rather than in a single dedicated window. The app supports a custom dictionary for names, jargon and technical vocabulary, plus smart punctuation. Because everything is processed locally and the audio is discarded after transcription, it is positioned for professionals handling confidential or NDA-protected work, including lawyers, consultants and developers. Voibe is a voice-to-text dictation tool focused on fast, accurate, private text entry; it is not a meeting recorder or conversation-intelligence platform. A Windows version is on a waitlist.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Voibe is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Voibe |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Automatic smart punctuation |
| Standout feature | Automatic multilingual call transcription of recorded calls | Fully on-device speech-to-text using OpenAI Whisper models optimized for Apple Silicon (no cloud upload) |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Hold-to-speak hotkey that inserts dictated text into any app's focused text field |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Works offline with no internet connection required |
| Languages & capture | Topic extraction and automatic smart call tagging | Custom dictionary for names, jargon, and technical vocabulary |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | System-wide compatibility across Mail, Notes, browsers, Slack, VS Code, ChatGPT and more |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Voibe
Choose Voibe if you need dictating emails, messages, and long-form documents directly into any mac app — strengths include strong privacy posture: transcription happens locally and audio is discarded, so no data leaves the mac.
CloudTalk
Voibe
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Voibe is strong for dictating emails, messages, and long-form documents directly into any mac app. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Voibe is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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