CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. ViSaver: Russian meeting transcription platform with speaker diarization, fast processing and on-premise and API options. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and ViSaver when embedding transcription into crm or lms systems via api matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Russian meeting transcription platform with speaker diarization, fast processing and on-premise and API options.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
ViSaver is a Russian transcription platform focused on converting meeting recordings into searchable text. It performs automatic speech-to-text with speaker identification and emphasizes fast turnaround, stating that an hour of recording can be processed in a few minutes. The platform supports a large number of languages with automatic language detection, and provides a search feature synchronized with audio or video playback so users can jump to the moment a phrase was spoken. Transcripts can be exported to TXT, DOCX and PDF. ViSaver accepts a broad set of video and audio formats and explicitly supports recordings from Zoom, Google Meet, Microsoft Teams and Yandex Telemost, the latter being relevant for Russian-market workflows. Beyond a hosted web product, it offers iFrame embedding, an on-premise installation option and a REST API for integrating transcription into CRM, LMS and other internal systems, which signals an orientation toward businesses and developers as well as individual users. Pricing is metered per minute with a small free allowance. The tool is best suited to Russian-speaking organizations that need flexible deployment, including on-premise, alongside meeting transcription. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); ViSaver is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | ViSaver |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Speech-to-text with speaker identification |
| Standout feature | Automatic multilingual call transcription of recorded calls | Support for 90+ languages with automatic detection |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Playback-synchronized transcript search |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Exports to TXT, DOCX and PDF |
| Languages & capture | Topic extraction and automatic smart call tagging | Supports Zoom, Google Meet, Teams and Yandex Telemost recordings |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | On-premise installation and REST API for integrations |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
ViSaver
Choose ViSaver if you need transcribing russian-language meetings and webinars — strengths include fast processing of long recordings.
CloudTalk
ViSaver
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while ViSaver is strong for transcribing russian-language meetings and webinars. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and ViSaver is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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