CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. VidNotes: VidNotes is an AI tool that transcribes videos, meeting recordings, and lectures, then generates summaries, key points, flashcards, and a chat interface in 30+ languages. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and VidNotes when professionals extracting action items and decisions from zoom, meet, or teams recordings matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
VidNotes is an AI tool that transcribes videos, meeting recordings, and lectures, then generates summaries, key points, flashcards, and a chat interface in 30+ languages.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
VidNotes is an AI-powered transcription and note-taking tool that turns videos, lectures, podcasts, and meeting recordings into structured, searchable text. Users either upload a local file (MP4, MOV, MKV, and more) or paste a link from YouTube, TikTok, Instagram, or Vimeo, including exported recordings from Zoom, Google Meet, Microsoft Teams, and webinars. Under the hood it runs the audio through OpenAI's Whisper model for speech-to-text, then a large language model produces a summary, key points, timestamped notes, auto-generated flashcards, and extracted action items in the same language as the source. A chat feature lets users ask questions about the content and receive answers with citations, and transcripts and notes can be exported as TXT, PDF, Markdown, or SRT captions. It supports English plus 30+ additional languages and handles mixed languages and varied accents. Aimed at students, researchers, content creators, and professionals, VidNotes is available in the browser, as a Chrome extension, and as iOS and Android apps. The app is published by Silpho LLC.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); VidNotes is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | VidNotes |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Speech-to-text transcription via OpenAI's Whisper, with timestamps |
| Standout feature | Automatic multilingual call transcription of recorded calls | AI summaries, key points, and extracted action items from meetings and videos |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Auto-generated flashcards with spaced-repetition review |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Chat interface that answers questions about a video with citations |
| Languages & capture | Topic extraction and automatic smart call tagging | Supports file uploads plus YouTube, TikTok, Instagram, Vimeo, and meeting recordings (Zoom, Google Meet, Teams) |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Export to TXT, PDF, Markdown, and SRT captions across web, Chrome extension, iOS, and Android |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
VidNotes
Choose VidNotes if you need students turning recorded lectures into summaries and flashcards for study — strengths include works across web, chrome extension, ios, and android, with no download required for browser use.
CloudTalk
VidNotes
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while VidNotes is strong for students turning recorded lectures into summaries and flashcards for study. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and VidNotes is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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