CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. VEED: Browser-based AI video editor with automatic subtitle and transcription generation for audio and video. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and VEED when generating editable transcripts from recorded audio or video matters most. Try them side by side on real calls before deciding — needs vary by team.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Browser-based AI video editor with automatic subtitle and transcription generation for audio and video.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
VEED is a browser-based video creation and editing platform that includes AI transcription and automatic subtitle/caption generation as core features. Users upload audio or video files, or record directly in the browser, and VEED's automatic subtitle generator transcribes the speech into time-aligned text that can be edited, styled, and burned into the video or exported as a separate caption file. Beyond captions, the platform offers tools labeled as video-to-text and audio-to-text, allowing creators to pull a clean transcript from spoken content. VEED also supports translating subtitles into a wide range of languages, making it useful for reaching multilingual audiences. Because it runs in the browser, there is no software to install, and the editor combines transcription with timeline editing, brand kits, and export tools. VEED is aimed primarily at social media creators, marketing teams, and businesses producing short-form and long-form video who need fast, editable captions and transcripts without a separate transcription service. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); VEED is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | VEED |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Automatic subtitle and caption generation from audio or video |
| Standout feature | Automatic multilingual call transcription of recorded calls | Video-to-text and audio-to-text transcription |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Subtitle translation into multiple languages |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Browser-based editor with no installation required |
| Languages & capture | Topic extraction and automatic smart call tagging | Editable, stylable captions that can be burned in or exported |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Automatic subtitle and caption generation from audio or video |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
VEED
Choose VEED if you need adding captions to social media and marketing videos — strengths include runs entirely in the browser with no software to install.
CloudTalk
VEED
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while VEED is strong for adding captions to social media and marketing videos. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and VEED is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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