CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. TalkNotes: AI voice-note app that records or uploads audio and reformats it into meeting notes, task lists, and other structured styles. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and TalkNotes when dictating ideas and converting them into emails or notes matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
AI voice-note app that records or uploads audio and reformats it into meeting notes, task lists, and other structured styles.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
TalkNotes is an AI-powered voice note application that converts spoken input into organized, formatted text. Users record audio with a single tap (the app can run in the background) or upload files up to roughly two hours, and TalkNotes transcribes the audio and then reformats it according to a chosen style. It ships with 100+ pre-made formatting styles, including meeting notes, task lists, transcripts, emails, and brainstorming formats, and lets users create custom styles, so the same recording can be reshaped for different purposes. It supports 50+ languages, offers note editing and organization, and provides export options to PDF, text, and markdown plus shareable URLs, along with Zapier and webhook integrations for automation. TalkNotes is available on web, iOS, and Android. The product explicitly supports meeting transcription alongside general idea capture, positioning it for professionals, entrepreneurs, content creators, and students who want to dictate or record and have the output automatically structured rather than manually cleaned up. Its strength is turning loose speech into ready-to-use written formats quickly. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); TalkNotes is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | TalkNotes |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | One-tap recording with background capture plus file upload up to ~2 hours |
| Standout feature | Automatic multilingual call transcription of recorded calls | 100+ pre-made formatting styles including meeting notes and task lists |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Custom style creation |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | 50+ language support |
| Languages & capture | Topic extraction and automatic smart call tagging | Export to PDF, text, and markdown plus shareable URLs |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Zapier and webhook integrations for automation |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
TalkNotes
Choose TalkNotes if you need recording a meeting and formatting it as structured minutes or a task list — strengths include large library of output styles, including meeting-specific formats.
CloudTalk
TalkNotes
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while TalkNotes is strong for recording a meeting and formatting it as structured minutes or a task list. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and TalkNotes is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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