CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Superpowered: Bot-free AI notetaker that transcribes device audio in real time and generates structured meeting notes on Mac and Windows. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Superpowered when standardizing notes for recurring formats like one-on-ones or sales calls matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Bot-free AI notetaker that transcribes device audio in real time and generates structured meeting notes on Mac and Windows.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Superpowered is an AI notetaker for virtual meetings that produces structured notes without sending a bot into the call. Rather than joining as a separate participant, it transcribes the device's audio in real time during the meeting and uses that transcript to generate summaries, so the notes actually capture what was said rather than simply producing a raw transcript. The desktop app runs on macOS and Windows and can connect to Google and Outlook calendars to auto-join scheduled meetings across platforms including Zoom, Google Meet, Microsoft Teams, Webex, and Around. It offers AI templates tailored to common formats such as one-on-ones, sales calls, and interviews, and integrates with tools like Slack, Notion, Google Drive, Salesforce, HubSpot, and Zapier depending on plan tier. The company emphasizes a privacy-minded design in which audio is not retained as permanent recordings. Superpowered is aimed at professionals and teams who want clean, automatically organized meeting notes without a recording bot appearing in the participant list, and who prefer a native desktop experience over a browser-only workflow. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Superpowered is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Superpowered |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Bot-free, real-time transcription from device audio |
| Standout feature | Automatic multilingual call transcription of recorded calls | AI-generated structured notes rather than raw transcripts only |
| Team usage | AI-generated call summaries and smart notes synced to CRM | AI templates for one-on-ones, sales calls, interviews, and more |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Calendar integration and auto-join for scheduled meetings |
| Languages & capture | Topic extraction and automatic smart call tagging | Works with Zoom, Google Meet, Microsoft Teams, Webex, and Around |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Integrations with Slack, Notion, Google Drive, Salesforce, HubSpot, and Zapier |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Superpowered
Choose Superpowered if you need capturing meeting notes discreetly without a visible bot participant — strengths include no recording bot appears in the meeting, which suits sensitive calls.
CloudTalk
Superpowered
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Superpowered is strong for capturing meeting notes discreetly without a visible bot participant. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Superpowered is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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