CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. SubEasy: SubEasy is an AI platform that transcribes audio and video into text and generates captions, summaries, and notes across 100+ languages. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and SubEasy when generating multilingual subtitles and captions for videos and social media content matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
SubEasy is an AI platform that transcribes audio and video into text and generates captions, summaries, and notes across 100+ languages.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
SubEasy is an AI-powered transcription and subtitling platform that converts audio and video files into accurate text transcripts and styled, animated captions. Users can upload media or paste a YouTube or TikTok link, and the tool produces both subtitle and transcript views with speaker identification, precise timecodes, and filler-word removal. It supports over 100 languages and offers context-aware translation, AI dubbing with voice swapping, and video OCR for hardcoded subtitles. Beyond raw transcription, its AI Companion turns transcripts into summaries, detailed notes, meeting minutes, and repurposed content such as blog posts, and lets users query the transcript through an "Ask ChatGPT" interface to pull out insights. An AI refine-and-correct tool fixes grammar and recognition errors. SubEasy is aimed at content creators, podcasters, educators, researchers, marketing teams, and corporate users who need multilingual transcription, captioning, and quick conversation summaries. It runs on a freemium model with a small number of free daily transcripts and paid tiers unlocking unlimited transcription and exports.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); SubEasy is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | SubEasy |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | AI transcription of uploaded audio/video plus direct YouTube and TikTok link transcription |
| Standout feature | Automatic multilingual call transcription of recorded calls | Speaker identification and filler-word removal with precise subtitle timecodes |
| Team usage | AI-generated call summaries and smart notes synced to CRM | AI Companion that generates summaries, detailed notes, and meeting minutes from transcripts |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Ask ChatGPT querying to extract insights and answer questions about a transcript |
| Languages & capture | Topic extraction and automatic smart call tagging | Context-aware translation and AI dubbing/voice swapping across 100+ languages |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Animated, customizable captions with fonts, colors, and effects plus video OCR |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
SubEasy
Choose SubEasy if you need transcribing and summarizing podcasts, interviews, or recorded meetings into notes and minutes — strengths include combines transcription with summaries, notes, and transcript q&a in one tool.
CloudTalk
SubEasy
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while SubEasy is strong for transcribing and summarizing podcasts, interviews, or recorded meetings into notes and minutes. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and SubEasy is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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