CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Stenomatic: AI live translation and captioning platform that delivers real-time interpretation and translated captions for conferences, meetings, and webinars. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Stenomatic when providing real-time interpretation for a multilingual webinar matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
AI live translation and captioning platform that delivers real-time interpretation and translated captions for conferences, meetings, and webinars.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Stenomatic is an AI-powered live translation platform built to remove language barriers during conferences, meetings, webinars, and other live events. It provides real-time voice-to-voice interpretation along with translated live captions and transcription, so multilingual audiences can follow a session in their preferred language. The platform is described as supporting a large number of languages, including multi-directional conversations across well over one hundred language combinations, and it allows custom terminology input so specialized or industry-specific vocabulary is handled more accurately. A key design choice is that it is platform-agnostic and requires no app download: attendees open a branded web link on a phone or computer to receive live transcription and audio translation, and organizers can connect it to event A/V or video-conferencing setups, with a documented integration for the InEvent platform and an API and embeddable widget for deeper integration. Stenomatic targets remote, hybrid, and in-person scenarios and markets to international conferences, NGOs, broadcasters, and worship events, and it highlights accessibility for Deaf and hard-of-hearing attendees through real-time subtitles. The product is actively operating, with current marketing and integration pages, and emphasizes fast setup for connecting to live events. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Stenomatic is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Stenomatic |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Real-time voice-to-voice interpretation for live events |
| Standout feature | Automatic multilingual call transcription of recorded calls | Translated live captions and on-screen transcription |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Support for a very large set of languages and multi-directional conversations |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | No-download attendee access via a branded web link |
| Languages & capture | Topic extraction and automatic smart call tagging | Custom terminology input for specialized vocabulary |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | API, embeddable widget, and InEvent integration |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Stenomatic
Choose Stenomatic if you need adding live translated captions to an international conference or summit — strengths include attendees need no app install, just a web link.
CloudTalk
Stenomatic
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Stenomatic is strong for adding live translated captions to an international conference or summit. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Stenomatic is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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