CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. SpeakApp AI: Cross-platform speech-to-text app that records and transcribes meetings, voice notes, and lectures with AI summaries and translation. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and SpeakApp AI when transcribing and translating multilingual conversations matters most. Try them side by side on real calls before deciding — needs vary by team.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Cross-platform speech-to-text app that records and transcribes meetings, voice notes, and lectures with AI summaries and translation.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
SpeakApp AI is a speech-to-text application that records and transcribes spoken words with a single tap and then lets users summarize, rewrite, or translate the result. It captures audio directly from the device without requiring a meeting bot to join calls, and it can also import existing recordings from other apps for transcription. Beyond raw transcription, SpeakApp generates automatic summaries and bullet points, adjusts tone and rewrites content, detects spoken language, and translates into a wide range of languages. The app is available across Mac, iOS, and Android, with a browser-based interface for uploading and transcribing files online. Its use cases span everyday note organization, meeting recording and summarization, content drafting (emails, blog posts, social media), lecture capture for students, and documentation for consultants and legal practitioners. The company emphasizes user control over data, stating that transcripts can be downloaded or deleted at any time and that the service is GDPR compliant, making SpeakApp AI a broad transcription and dictation tool that includes meeting recording and summary capabilities. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); SpeakApp AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | SpeakApp AI |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | One-tap recording and transcription, plus import of existing recordings |
| Standout feature | Automatic multilingual call transcription of recorded calls | Automatic summaries and bullet-point generation |
| Team usage | AI-generated call summaries and smart notes synced to CRM | AI rewriting and tone adjustment |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Language detection and translation into 50+ languages |
| Languages & capture | Topic extraction and automatic smart call tagging | Apps for Mac, iOS, and Android plus a web upload interface |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Downloadable/deletable transcripts with stated GDPR compliance |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
SpeakApp AI
Choose SpeakApp AI if you need recording and summarizing in-person or virtual meetings — strengths include broad platform coverage across desktop, mobile, and web.
CloudTalk
SpeakApp AI
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while SpeakApp AI is strong for recording and summarizing in-person or virtual meetings. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and SpeakApp AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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