CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Smart Noter: AI note-taker app that records, transcribes with speaker labels, and summarizes meetings, lectures, and voice recordings. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Smart Noter when capturing lectures and interviews into searchable notes matters most. Try them side by side on real calls before deciding — needs vary by team.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
AI note-taker app that records, transcribes with speaker labels, and summarizes meetings, lectures, and voice recordings.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Smart Noter is an AI-powered note-taking app, published under Deep Flow Software Services / Codespace Apps, that records audio and turns meetings, lectures, interviews, and voice memos into transcripts, summaries, and to-do lists. The app performs real-time speech-to-text transcription with speaker identification, then uses an AI summary engine to generate concise summaries and automatically extract action points and to-do lists from a recording. Beyond live recording, it can summarize uploaded audio, video, and PDF files, and an interactive chat lets you ask questions about a conversation, such as who was assigned a particular task. Notes can be exported and shared to destinations like Slack, Notion, Google Docs, and Google Drive, and the app connects with calendar tools such as Outlook, Google Calendar, Microsoft Teams, and Zoom. Notes sync across devices for access anywhere. Smart Noter is available on iOS and Android, with the official website describing it as speech-to-text and AI transcription for meetings. The privacy and terms pages are hosted on the smartnoter.ai domain, and the iOS listing shows recent version updates, indicating an actively maintained product. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Smart Noter is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Smart Noter |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Real-time transcription with speaker identification |
| Standout feature | Automatic multilingual call transcription of recorded calls | AI summaries with automatically extracted action points and to-do lists |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Summarizes uploaded audio, video, and PDF files |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Interactive chat to query a conversation |
| Languages & capture | Topic extraction and automatic smart call tagging | Export and share to Slack, Notion, Google Docs, and Google Drive |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Calendar and conferencing connections (Outlook, Google Calendar, Teams, Zoom) |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Smart Noter
Choose Smart Noter if you need recording and summarizing business meetings with assigned action items — strengths include speaker labels make multi-person meeting transcripts easier to follow.
CloudTalk
Smart Noter
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Smart Noter is strong for recording and summarizing business meetings with assigned action items. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Smart Noter is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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