CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. SkyScribe: AI transcription and subtitle platform that turns audio and video into editable text, captions, and repurposed content. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and SkyScribe when turning interview and meeting recordings into summaries and action items matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
AI transcription and subtitle platform that turns audio and video into editable text, captions, and repurposed content.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
SkyScribe is an AI transcription, translation, and audio-to-text platform that converts video and audio into editable text and subtitle files. Users can upload media, paste YouTube links, or record directly, and SkyScribe produces a transcript with speaker labels and timestamps. The platform is built for podcasters, video creators, and professionals who handle meetings and interviews, and it leans into turning raw transcripts into usable content: it offers transcript editing with one-click cleanup and filler-word removal, resegmentation that restructures content into customizable blocks, and custom data extraction for summaries, action items, and sentiment. SkyScribe supports translation into more than one hundred languages while keeping original timestamps aligned, which allows subtitle-ready output for international audiences. Export options are broad, spanning SRT subtitles, VTT captions, plus formats such as DOCX, TXT, Markdown, PDF, JSON, and CSV, and it integrates with tools including YouTube Studio, Notion, n8n, and Supabase. A generous daily free transcription allowance lets users test the service, with paid plans offering larger files and unlimited subtitle generation. This makes SkyScribe suitable for transcribing and captioning podcasts, videos, interviews, and meeting recordings within a single workflow. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); SkyScribe is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | SkyScribe |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | AI transcription with speaker labels and timestamps for audio and video |
| Standout feature | Automatic multilingual call transcription of recorded calls | Subtitle and caption export including SRT and VTT, plus DOCX, TXT, Markdown, PDF, JSON, and CSV |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Translation into more than one hundred languages with aligned timestamps |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Transcript editing with one-click cleanup and filler-word removal |
| Languages & capture | Topic extraction and automatic smart call tagging | Custom data extraction for summaries, action items, and sentiment |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Integrations with YouTube Studio, Notion, n8n, and Supabase |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
SkyScribe
Choose SkyScribe if you need transcribing and captioning podcasts and videos with multi-format export — strengths include very broad set of export formats covering captions, documents, and data.
CloudTalk
SkyScribe
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while SkyScribe is strong for transcribing and captioning podcasts and videos with multi-format export. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and SkyScribe is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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