CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Salescaling: Spanish AI sales platform that records, transcribes and summarizes sales meetings and calls, detecting commitments and next steps and syncing insights to the CRM. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Salescaling when capturing commitments and next steps after client meetings to keep deals moving matters most. Run both through a week of actual calls to see which suits your workflow.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Spanish AI sales platform that records, transcribes and summarizes sales meetings and calls, detecting commitments and next steps and syncing insights to the CRM.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Salescaling is an AI-powered sales platform built in Spain (Salescaling SL) and offered primarily in Spanish for sales teams across Spain and Latin America. Its core AI notetaker automatically records and transcribes sales meetings and calls so reps no longer have to take notes manually, then generates executive summaries that highlight key topics, context, decisions and next steps. The platform's conversation intelligence layer analyzes each interaction to surface buying signals, objections and risks, and it automatically detects commitments and follow-up actions so teams know what to do after each conversation. Beyond meeting notes, Salescaling positions itself as a broader commercial suite that includes a native phone dialer with integrated recording, AI agents for prospecting and meeting scheduling, and CRM automation that reduces manual data entry by logging activity and pushing structured insights into the existing sales stack. The product is actively marketed with a free trial and displays customer references such as EDEM, Walcu and Abanca. It is aimed at SDRs, account executives and customer success managers who want to scale the preparation and follow-up around their meetings while keeping their CRM up to date. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Salescaling is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Salescaling |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Automatic recording and transcription of sales meetings and calls |
| Standout feature | Automatic multilingual call transcription of recorded calls | AI-generated executive summaries with key topics, decisions and next steps |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Automatic detection of commitments and follow-up action items |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Conversation intelligence that surfaces buying signals, objections and risks |
| Languages & capture | Topic extraction and automatic smart call tagging | Native phone dialer with integrated call recording |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | CRM synchronization and automated activity logging |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Salescaling
Choose Salescaling if you need recording and summarizing sales discovery and follow-up calls automatically — strengths include spanish-language product designed for spanish and latin american sales teams.
CloudTalk
Salescaling
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Salescaling is strong for recording and summarizing sales discovery and follow-up calls automatically. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Salescaling is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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