CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Prosa Meemo: Bahasa Indonesia meeting transcription product from Indonesian NLP company Prosa.ai, built on locally developed speech recognition. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Prosa Meemo when documenting council and institutional sessions that require local language accuracy matters most. Run both through a week of actual calls to see which suits your workflow.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Bahasa Indonesia meeting transcription product from Indonesian NLP company Prosa.ai, built on locally developed speech recognition.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Prosa Meemo is a meeting transcription product developed by Prosa.ai, an Indonesian natural language processing and speech technology company founded in 2017 and based in Indonesia. Meemo is built on Prosa.ai's own Bahasa Indonesia speech recognition models, which the company develops specifically for Indonesian language and local linguistic context rather than adapting foreign models. The tool automatically converts meeting audio into text in a matter of minutes and provides a meeting management workspace where transcripts can be reviewed and insights shared with participants. Because it is built around domestically developed language technology and can be deployed for organizations with data-residency and security requirements, Meemo has seen adoption among Indonesian enterprises, educational institutions, and government bodies, including regional legislative councils. Prosa.ai is a venture-backed company whose broader portfolio spans speech analytics, voice biometrics, and conversational AI, with meeting transcription offered as part of its business optimization solutions. Meemo is accessed through a dedicated web portal and is positioned as a local, secure alternative to international transcription services for organizations that need accurate Bahasa Indonesia meeting documentation. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Prosa Meemo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Prosa Meemo |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Automatic meeting transcription powered by Bahasa Indonesia speech recognition |
| Standout feature | Automatic multilingual call transcription of recorded calls | Locally developed language models tuned for Indonesian |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Meeting management workspace for reviewing transcripts |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Sharing of meeting transcripts and insights with participants |
| Languages & capture | Topic extraction and automatic smart call tagging | Web-based access through a dedicated portal |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Backed by a company with security-focused deployment for enterprise and government |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Prosa Meemo
Choose Prosa Meemo if you need transcribing bahasa indonesia business and government meetings — strengths include built specifically for bahasa indonesia rather than treating it as an add-on language.
CloudTalk
Prosa Meemo
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Prosa Meemo is strong for transcribing bahasa indonesia business and government meetings. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Prosa Meemo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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