CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Nyota: AI meeting assistant for managers that transcribes calls, generates template-based summaries and action items, and tracks projects and people. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Nyota when tracking action items and signals across many recurring meetings matters most. Run both through a week of actual calls to see which suits your workflow.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
AI meeting assistant for managers that transcribes calls, generates template-based summaries and action items, and tracks projects and people.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Nyota is an AI meeting assistant aimed at busy professionals and managers who want to stay present in conversations while still capturing thorough records. It joins calls on Zoom, Google Meet and Microsoft Teams, transcribes the discussion, and produces distilled notes, summaries and action items. Users can choose from a library of more than 20 meeting templates so the generated summary matches the type of meeting, whether a one-on-one, a project sync or a customer call. Beyond basic notes, Nyota is positioned as a tool for managing both projects and people: it brings conversations together in one searchable place, watches for specific signals across discussions, and can help with agenda preparation so recurring meetings stay on track. Getting started involves signing up, connecting a calendar, and either inviting Nyota from the dashboard or adding its meeting address as a participant. It shares notes and action items into a wide range of downstream tools, including Slack, HubSpot, Salesforce, Close, Notion, OneDrive and Google Drive. Nyota is best suited to engineering leaders, team managers and other professionals who run many recurring meetings and want searchable, actionable records connected to their existing workflow tools. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Nyota is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Nyota |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Joins and transcribes Zoom, Google Meet and Microsoft Teams calls |
| Standout feature | Automatic multilingual call transcription of recorded calls | More than 20 meeting templates for tailored summaries |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Automatic action item and key takeaway extraction |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Searchable archive of past conversations |
| Languages & capture | Topic extraction and automatic smart call tagging | Agenda preparation and signal tracking across meetings |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Sharing to Slack, HubSpot, Salesforce, Notion, Google Drive and more |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Nyota
Choose Nyota if you need engineering and team leaders documenting one-on-ones and syncs — strengths include template variety tailors summaries to different meeting types.
CloudTalk
Nyota
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Nyota is strong for engineering and team leaders documenting one-on-ones and syncs. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Nyota is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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