CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Noty.ai: An AI meeting assistant with a Chrome extension that transcribes calls in real time and generates summaries and action items. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Noty.ai when generating shareable summaries and task lists after meetings matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
An AI meeting assistant with a Chrome extension that transcribes calls in real time and generates summaries and action items.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Noty.ai is an AI-powered meeting assistant focused on turning conversations into documented action. It provides real-time transcription during meetings, capturing details and deadlines as the discussion happens so users do not have to take notes manually, and it lets participants highlight key moments and add comments while the meeting is in progress. After a meeting ends, Noty generates a summary containing the essential information, which users can review, edit, and share with their team. The platform automatically detects tasks, deadlines, and the people they are assigned to, organizing them into to-do lists that can be distributed by email. Noty is available as a browser extension and works with online meeting platforms such as Google Meet and Zoom, and it connects with workplace tools including Google Docs to integrate meeting data into existing workflows. By tracking discussions across multiple sessions, it helps teams maintain continuity and accountability between meetings. It is aimed at professionals and teams who want lightweight, real-time meeting capture with automatic summaries and task tracking rather than a heavier conferencing suite. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Noty.ai is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Noty.ai |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Real-time transcription during meetings |
| Standout feature | Automatic multilingual call transcription of recorded calls | Highlighting and commenting on key moments live |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Post-meeting summaries that can be edited and shared |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Automatic detection of tasks, deadlines, and assignees |
| Languages & capture | Topic extraction and automatic smart call tagging | Browser extension for online meetings |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Integration with workplace tools such as Google Docs |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Noty.ai
Choose Noty.ai if you need transcribing google meet or zoom calls in real time — strengths include real-time transcription with live highlighting.
CloudTalk
Noty.ai
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Noty.ai is strong for transcribing google meet or zoom calls in real time. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Noty.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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