CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Notuly: Dutch AI app that records conversations, transcribes them, and emails structured summaries with action points, built for the Dutch language. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Notuly when small teams needing gdpr-compliant dutch meeting summaries by email matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Dutch AI app that records conversations, transcribes them, and emails structured summaries with action points, built for the Dutch language.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Notuly is a Netherlands-based AI meeting notes application built specifically for the Dutch language and Dutch organizations. Its core workflow is designed to be simple: a user starts a recording (for example, by placing a phone on the table during an in-person conversation or capturing an online meeting), and Notuly automatically transcribes the audio and produces a structured summary that is delivered by email and inside the app. The summaries include concrete action points extracted from the discussion, helping teams turn conversations into follow-up tasks. Notuly emphasizes Dutch-language recognition and GDPR compliance, processing audio on servers in Amsterdam and deleting the audio immediately after transcription rather than retaining recordings. It supports multiple speakers and offers Word (.docx) export with customizable templates, plus unlimited sharing of finished summaries. The product is available as a web app and on iOS and Android. Notuly is aimed at Dutch professionals, smaller teams, and organizations that want accurate Dutch meeting summaries with a privacy-first, European data-processing approach rather than a large international platform. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Notuly is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Notuly |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Automatic Dutch-language transcription of recorded conversations |
| Standout feature | Automatic multilingual call transcription of recorded calls | AI-generated summaries with extracted action points, delivered by email and in-app |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Multi-speaker support |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Word (.docx) export with customizable templates |
| Languages & capture | Topic extraction and automatic smart call tagging | European data processing on Amsterdam servers with immediate audio deletion |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Web, iOS, and Android applications |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Notuly
Choose Notuly if you need dutch professionals summarizing in-person meetings recorded on a phone — strengths include purpose-built for the dutch language with a privacy-first european data approach.
CloudTalk
Notuly
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Notuly is strong for dutch professionals summarizing in-person meetings recorded on a phone. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Notuly is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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