CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Notulin.id: Indonesian AI meeting tool with an Indonesia-first ASR model that records calls, transcribes, and produces summaries, decision lists, and action items. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Notulin.id when automatically capturing scheduled zoom, meet, or teams calls via calendar matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Indonesian AI meeting tool with an Indonesia-first ASR model that records calls, transcribes, and produces summaries, decision lists, and action items.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Notulin.id is an Indonesian AI meeting platform that records, transcribes, and automatically summarizes meetings in Bahasa Indonesia. Its main differentiator is an Indonesia-first automatic speech recognition (ASR) model the company says is tuned to recognize local technical terms, names, and company abbreviations more accurately than general-purpose engines. Notulin connects to Zoom, Google Meet, and Microsoft Teams to capture meetings, and integrates with Google and Outlook calendars so sessions can be picked up automatically. During processing it applies multi-speaker detection to identify who said what. After each meeting, Notulin generates a summary together with a decision list and a set of action items intended to be ready to share with the team shortly after the call ends. The product is aimed at Indonesian businesses and teams that hold frequent Bahasa Indonesia meetings and want reliable, locally accurate documentation without manual note-taking. It offers a free entry point and paid plans for individuals and larger organizations, positioning itself as a domestic alternative to international note-taking tools. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Notulin.id is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Notulin.id |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Indonesia-first ASR model tuned for local terms, names, and abbreviations |
| Standout feature | Automatic multilingual call transcription of recorded calls | Recording and transcription for Zoom, Google Meet, and Microsoft Teams |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Google and Outlook calendar integration for automatic capture |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Multi-speaker detection |
| Languages & capture | Topic extraction and automatic smart call tagging | Automatic summaries with decision lists and action items |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Bahasa Indonesia language focus |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Notulin.id
Choose Notulin.id if you need indonesian companies needing accurate bahasa indonesia meeting minutes — strengths include locally trained asr aimed at higher accuracy for indonesian meetings.
CloudTalk
Notulin.id
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Notulin.id is strong for indonesian companies needing accurate bahasa indonesia meeting minutes. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Notulin.id is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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