CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Notigo: Real-time AI meeting assistant that generates live summaries, structured notes, and action items as conversations unfold. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Notigo when helping educators and students organize lectures and study sessions matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Real-time AI meeting assistant that generates live summaries, structured notes, and action items as conversations unfold.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Notigo is an AI-powered meeting assistant that captures and structures meeting notes in real time as a conversation happens, rather than only producing a transcript after the fact. It listens to the discussion, identifies key points, decisions, and action items, and continuously builds an organized, shareable set of notes throughout the meeting. The product positions itself for a range of professional contexts, with dedicated solution pages for business teams, education, consultants, and legal professionals, reflecting an emphasis on adapting its output to different meeting types. Notigo supports multilingual transcription and translation across a large set of languages, includes real-time collaborative editing so multiple participants can contribute to the same notes, and offers post-meeting editing and sharing. Notes can be exported in common document formats for record-keeping and follow-up. The website is actively maintained, with sign-up and login flows, customer testimonials, security references, and a free entry tier. It is best suited to teams and individuals who want structured meeting documentation produced live instead of reviewing a raw transcript later. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Notigo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Notigo |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Real-time meeting summaries generated during the conversation |
| Standout feature | Automatic multilingual call transcription of recorded calls | Automatic extraction of key points, decisions, and action items |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Multilingual transcription and translation support |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Real-time collaborative note editing for multiple participants |
| Languages & capture | Topic extraction and automatic smart call tagging | Export of notes to common document formats (PDF, Word, TXT) |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Profession-specific solution pages for business, education, consultants, and legal |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Notigo
Choose Notigo if you need capturing structured notes during business and team meetings — strengths include produces structured notes live instead of only a post-meeting transcript.
CloudTalk
Notigo
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Notigo is strong for capturing structured notes during business and team meetings. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Notigo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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