CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. NoteMeeting: AI meeting notetaker and live voice translator delivered as a Chrome extension and desktop app, supporting Google Meet, Zoom, and Microsoft Teams. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and NoteMeeting when capturing calls across google meet, zoom, and teams from one tool matters most. Run both through a week of actual calls to see which suits your workflow.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
AI meeting notetaker and live voice translator delivered as a Chrome extension and desktop app, supporting Google Meet, Zoom, and Microsoft Teams.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
NoteMeeting is an AI meeting note taker that combines automatic transcription, AI summarization, and live voice translation, distributed as a Chrome extension as well as a desktop application for macOS and Windows. The Chrome extension works with Google Meet, Zoom, and Microsoft Teams calls, transcribing conversations in real time and then producing AI-generated summaries that pull out action items and decisions once the meeting concludes. A distinguishing capability is its live bidirectional voice translation, which the product positions for Vietnamese-English communication and broader multilingual meetings, making it relevant for cross-language teams and international calls. The desktop application extends platform coverage to additional tools such as Skype and Discord, giving users a way to capture conversations outside the browser. NoteMeeting emphasizes a quick setup and provides searchable summaries so users can return to past meetings and find key points. It targets product managers, founders, and distributed teams who need both accurate notes and real-time language support during meetings, positioning itself as a notetaker that addresses transcription, summarization, and translation in a single workflow rather than transcription alone. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); NoteMeeting is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | NoteMeeting |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Real-time transcription for Google Meet, Zoom, and Microsoft Teams |
| Standout feature | Automatic multilingual call transcription of recorded calls | AI summaries with extracted action items and decisions |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Live bidirectional voice translation during meetings |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Chrome extension plus desktop apps for macOS and Windows |
| Languages & capture | Topic extraction and automatic smart call tagging | Desktop coverage for additional platforms such as Skype and Discord |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Searchable meeting summaries and history |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
NoteMeeting
Choose NoteMeeting if you need cross-language meetings that need live translation alongside notes — strengths include combines transcription, summarization, and live translation in one tool.
CloudTalk
NoteMeeting
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while NoteMeeting is strong for cross-language meetings that need live translation alongside notes. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and NoteMeeting is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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