CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. NoteGPT: AI note-taker that records, transcribes and summarizes meetings, lectures, podcasts and videos into organized notes. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and NoteGPT when turning lectures and podcasts into structured study notes matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
AI note-taker that records, transcribes and summarizes meetings, lectures, podcasts and videos into organized notes.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
NoteGPT is an AI learning and note-taking assistant that includes a dedicated meeting note-taker for capturing and summarizing conversations. For meetings, lectures, podcasts and online videos, it records or accepts uploaded audio and video, transcribes the speech to text, separates and labels speakers, and then generates clean, organized notes and summaries with key points. It works with recordings from platforms such as Zoom, Google Meet and Microsoft Teams, can process long recordings and large files, and supports batch uploads of multiple files. NoteGPT also offers translation across many languages so notes can be shared with multilingual teams, and an AI chat layer that lets users ask questions about the transcript and pull out specific details. Alongside the meeting note-taker, the broader NoteGPT platform summarizes YouTube videos, PDFs, documents and articles and creates study aids such as flashcards and quizzes, which makes it popular with students and educators in addition to professionals. It is available as a web application and a lightweight browser extension. The tool is aimed at students, educators, researchers, consultants and team leads who want to stay engaged in a conversation rather than taking notes manually. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); NoteGPT is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | NoteGPT |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Records, transcribes and summarizes meetings, lectures and podcasts |
| Standout feature | Automatic multilingual call transcription of recorded calls | Works with Zoom, Google Meet and Microsoft Teams recordings |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Speaker separation and labeling in transcripts |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Support for long recordings, large files and batch uploads |
| Languages & capture | Topic extraction and automatic smart call tagging | AI chat to ask questions about a transcript and extract details |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Translation across many languages for shared notes |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
NoteGPT
Choose NoteGPT if you need summarizing uploaded zoom, meet or teams meeting recordings — strengths include free meeting note-taker option with no sign-up required for basic use.
CloudTalk
NoteGPT
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while NoteGPT is strong for summarizing uploaded zoom, meet or teams meeting recordings. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and NoteGPT is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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