CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Nooks: AI sales workspace combining a parallel dialer with conversation intelligence, call scorecards, and live coaching. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Nooks when analyzing and scoring outbound calls for coaching matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
AI sales workspace combining a parallel dialer with conversation intelligence, call scorecards, and live coaching.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Nooks is an AI-powered sales workspace built primarily for outbound prospecting, combining a parallel dialer with conversation intelligence and coaching features. Its core is an AI dialer that places multiple calls at once, detects live human pickups, skips bad numbers and voicemails, and automatically logs notes and call outcomes, increasing the number of live conversations a rep can have. Around the dialer, Nooks provides conversation intelligence: it syncs call recordings and transcripts for unified analysis, generates AI call summaries and dispositions, and produces call scorecards and battlecards to support coaching. Managers can listen to live calls and provide whisper coaching to reps in real time, and a virtual salesfloor supports team collaboration during calling sessions. The platform also includes sequencing, AI-driven research and personalization, intent signals, and lead prioritization to support the broader outbound workflow. Nooks is aimed at sales development representatives, business development teams, and revenue operations leaders at mid-market and enterprise organizations who want to scale outbound calling and conversation analysis together rather than as separate tools. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Nooks is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Nooks |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | AI parallel dialer with live human detection and auto-logging |
| Standout feature | Automatic multilingual call transcription of recorded calls | Conversation intelligence with synced recordings and transcripts |
| Team usage | AI-generated call summaries and smart notes synced to CRM | AI call summaries, dispositions, and scorecards |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Live call listening and whisper coaching |
| Languages & capture | Topic extraction and automatic smart call tagging | Battlecards and a virtual salesfloor for team collaboration |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Sequencing, research, and intent/lead prioritization |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Nooks
Choose Nooks if you need scaling outbound calling with a parallel ai dialer — strengths include combines outbound dialing and conversation intelligence in one workspace.
CloudTalk
Nooks
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Nooks is strong for scaling outbound calling with a parallel ai dialer. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Nooks is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
More head-to-head comparisons involving CloudTalk and Nooks.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Cluely: Cluely is a real-time AI meeting assistant that runs as a desktop overlay to provide live transcription, automatic meeting notes, and on-demand AI answers during calls. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Coach Pilot: AI sales coaching agent that joins calls, coaches reps in real time, updates the CRM, and scores deals. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Cockatoo: AI transcription and note-taking service that records and transcribes meetings and lectures, then turns them into structured notes and summaries. This comparison weighs them on pricing, features, and everyday workflow fit.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Coconote: AI note taker by Quizlet that turns lectures, meetings, documents, videos, and audio into organized notes, transcripts, and study materials. The right pick comes down to team size, budget, and the workflows you want to automate.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. CogniCor: AI assistant for financial advisors that automates meeting prep, note-taking, follow-ups, and forms inside the CRM. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Cogram: AI platform for the architecture, engineering and construction industry that automates meeting minutes and action items with strong privacy controls. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. ColdCALR: AI cold-call roleplay and training tool where reps practice scripts against AI prospects and get scored on technique. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Colibri.ai: Real-time meeting notes and live sales coaching/conversation intelligence We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Comulytic Note Pro: Card-thin AI voice recorder and companion app that records, transcribes, and summarizes meetings, calls, and client conversations. The right pick comes down to team size, budget, and the workflows you want to automate.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. The right pick comes down to team size, budget, and the workflows you want to automate.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Conveo: AI-led qualitative research platform that runs video, voice, and text interviews and analyzes every signal for insights at speed. The right pick comes down to team size, budget, and the workflows you want to automate.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.