CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Nimitai: An AI conversation-intelligence copilot for B2B sales teams that researches prospects, briefs reps, and delivers real-time coaching during calls. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Nimitai when preparing reps with research and briefings before customer meetings matters most. Run both through a week of actual calls to see which suits your workflow.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
An AI conversation-intelligence copilot for B2B sales teams that researches prospects, briefs reps, and delivers real-time coaching during calls.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Nimitai is an AI meeting-intelligence and conversation-analytics platform built specifically for B2B sales teams at startups and growth-stage companies. It is structured around specialized functions: a research step that pulls prospect intelligence before a call, a preparation step that generates pre-call briefings with talking points and deal context, and a live copilot that delivers real-time coaching during the meeting. Nimitai captures calls through a lightweight Chrome extension that works with Zoom, Google Meet, and Microsoft Teams without requiring a separate bot to join the call. During a live conversation it records and analyzes audio and engagement signals, surfaces coaching cues, flags unaddressed objections, detects shifts in buyer interest, and highlights deal-risk signals so reps can adjust in the moment. After the call it generates structured scorecards and call summaries and can sync them to CRMs such as Salesforce, HubSpot, and Pipedrive, reducing manual data entry. It is aimed at sales organizations that want both real-time selling assistance and post-call analytics in a single tool, positioned as an option for smaller revenue teams. The platform is operating and accepting B2B sales teams. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Nimitai is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Nimitai |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Pre-call prospect research and preparation briefings |
| Standout feature | Automatic multilingual call transcription of recorded calls | Real-time coaching cues and objection alerts during live calls |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Bot-free capture via a Chrome extension for Zoom, Meet, and Teams |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Buying-signal and deal-risk detection during conversations |
| Languages & capture | Topic extraction and automatic smart call tagging | Structured post-call scorecards and summaries |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | CRM sync to Salesforce, HubSpot, and Pipedrive |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Nimitai
Choose Nimitai if you need coaching sales reps in real time during discovery and demo calls — strengths include combines pre-call prep, live coaching, and post-call analytics in one tool.
CloudTalk
Nimitai
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Nimitai is strong for coaching sales reps in real time during discovery and demo calls. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Nimitai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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