CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. myMeet.ai: AI meeting assistant that joins calls to record, transcribe, summarize, and extract action items across video platforms. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and myMeet.ai when sales and client teams reviewing call decisions and follow-ups matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
AI meeting assistant that joins calls to record, transcribe, summarize, and extract action items across video platforms.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
myMeet.ai is an AI meeting assistant that joins your video calls, records them, and produces structured documentation from the conversation. It captures meetings either by sending a bot to join the call, by connecting to your calendar so it can join scheduled meetings automatically, or by accepting uploaded recordings. From the captured audio and video it generates transcripts with speaker labels and chapter markers synchronized to the recording, then applies AI to summarize key points, identify decisions and blockers, and capture action items. The platform offers pre-built and custom AI templates so users can shape how meetings are analyzed, and an interactive query feature that lets you ask questions about a meeting to pull out specific information. Reports can be exported in DOCX, PDF, and Markdown, and the tool connects with calendar applications, CRM systems, and messaging tools for distribution and follow-up. myMeet.ai supports a large number of languages and integrates with multiple video conferencing platforms, making it suitable for distributed and multilingual teams, sales and client-facing roles, and anyone who wants searchable, structured meeting records without taking notes manually. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); myMeet.ai is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | myMeet.ai |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Bot joins calls or auto-joins via calendar integration to record meetings |
| Standout feature | Automatic multilingual call transcription of recorded calls | Speaker-labeled transcripts with chapter markers synced to audio/video |
| Team usage | AI-generated call summaries and smart notes synced to CRM | AI summaries highlighting key points, decisions, and action items |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Pre-built and custom AI analysis templates |
| Languages & capture | Topic extraction and automatic smart call tagging | Interactive query to ask questions about a recorded meeting |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Export to DOCX, PDF, and Markdown plus CRM and messaging integrations |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
myMeet.ai
Choose myMeet.ai if you need distributed teams capturing and summarizing recurring meetings — strengths include flexible capture via bot, calendar auto-join, or recording upload.
CloudTalk
myMeet.ai
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while myMeet.ai is strong for distributed teams capturing and summarizing recurring meetings. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and myMeet.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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