CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Minutes AI: Apple-focused AI note taker that records meetings and lectures, transcribes with speaker labels, and turns them into formatted notes and summaries. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Minutes AI when professionals capturing in-person meetings and interviews on apple devices matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Apple-focused AI note taker that records meetings and lectures, transcribes with speaker labels, and turns them into formatted notes and summaries.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Minutes AI, built by Minutes AI, LLC, is an AI note-taking and transcription app focused on the Apple ecosystem, with iOS, iPad, Apple Watch, and macOS support and an Android version as well. It captures spoken content three ways: recording live audio with its built-in recorder, uploading existing audio or video files in common formats such as mp3, m4a, wav, and mp4, or importing YouTube videos. From that input it produces a word-for-word transcript with speaker labels and automatically formats AI notes with headings and bullet points, applying punctuation, capitalization, and line breaks. Users can scrub through the original audio while reading the transcript, search for specific words, ask questions about the content through a chat interface, and even transcribe in one language while taking notes in another, with support for over fifty languages. Notes can be exported as PDFs, emails, and texts. The app is aimed at professionals and students who want a fast, accessible way to capture meetings, interviews, and lectures on their Apple devices, and it is actively maintained, with updates continuing through 2025 and 2026. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Minutes AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Minutes AI |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Live recording, audio or video file upload, and YouTube import |
| Standout feature | Automatic multilingual call transcription of recorded calls | Word-for-word transcripts with speaker labels |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Automatically formatted AI notes with headings and bullet points |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Chat with your audio to extract insights and action items |
| Languages & capture | Topic extraction and automatic smart call tagging | Transcribe in one language while taking notes in another, 50+ languages |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Export notes as PDF, email, and text; iPhone, iPad, Apple Watch, and Mac support |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Minutes AI
Choose Minutes AI if you need students recording and summarizing lectures on iphone or ipad — strengths include deep apple-ecosystem coverage including iphone, ipad, apple watch, and mac.
CloudTalk
Minutes AI
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Minutes AI is strong for students recording and summarizing lectures on iphone or ipad. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Minutes AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
More head-to-head comparisons involving CloudTalk and Minutes AI.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Cluely: Cluely is a real-time AI meeting assistant that runs as a desktop overlay to provide live transcription, automatic meeting notes, and on-demand AI answers during calls. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Coach Pilot: AI sales coaching agent that joins calls, coaches reps in real time, updates the CRM, and scores deals. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Cockatoo: AI transcription and note-taking service that records and transcribes meetings and lectures, then turns them into structured notes and summaries. This comparison weighs them on pricing, features, and everyday workflow fit.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Coconote: AI note taker by Quizlet that turns lectures, meetings, documents, videos, and audio into organized notes, transcripts, and study materials. The right pick comes down to team size, budget, and the workflows you want to automate.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. CogniCor: AI assistant for financial advisors that automates meeting prep, note-taking, follow-ups, and forms inside the CRM. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Cogram: AI platform for the architecture, engineering and construction industry that automates meeting minutes and action items with strong privacy controls. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. ColdCALR: AI cold-call roleplay and training tool where reps practice scripts against AI prospects and get scored on technique. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Colibri.ai: Real-time meeting notes and live sales coaching/conversation intelligence We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Comulytic Note Pro: Card-thin AI voice recorder and companion app that records, transcribes, and summarizes meetings, calls, and client conversations. The right pick comes down to team size, budget, and the workflows you want to automate.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Condens: UX research platform for storing, transcribing, tagging, and analyzing user interviews in a searchable, collaborative repository. The right pick comes down to team size, budget, and the workflows you want to automate.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Conveo: AI-led qualitative research platform that runs video, voice, and text interviews and analyzes every signal for insights at speed. The right pick comes down to team size, budget, and the workflows you want to automate.
CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.