CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. MeetMinutes: An AI notetaker that records, transcribes, and summarizes online and offline meetings across major platforms with multilingual support. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and MeetMinutes when capturing and summarizing multilingual or mixed-language meetings matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
An AI notetaker that records, transcribes, and summarizes online and offline meetings across major platforms with multilingual support.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
MeetMinutes is an AI-powered notetaker that records, transcribes, and summarizes both online and offline meetings. It integrates with major meeting platforms including Google Meet, Microsoft Teams, and Zoom, and syncs with Google Calendar and Microsoft Calendar so meetings can be captured automatically as they are scheduled. A notable emphasis is multilingual transcription, with the company describing support for multiple languages within the same meeting. After a meeting, MeetMinutes produces AI summaries and converts discussion into action items that can be pushed into compatible to-do tools. It offers search across meetings to locate specific words and timestamps, and a chat interface that lets users query their meetings through an AI assistant. The platform emphasizes data protection with GDPR compliance, encrypted storage, and secure transmission. MeetMinutes is oriented toward enterprises and teams seeking to reduce manual note-taking and standardize meeting documentation, and it states that it is used by a range of larger organizations. It suits teams that hold meetings across several platforms and need consistent, searchable summaries and action-item tracking. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); MeetMinutes is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | MeetMinutes |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Records, transcribes, and summarizes online and offline meetings |
| Standout feature | Automatic multilingual call transcription of recorded calls | Integrations with Google Meet, Microsoft Teams, and Zoom |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Google and Microsoft calendar sync for automatic capture |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Multilingual transcription, including multiple languages in one meeting |
| Languages & capture | Topic extraction and automatic smart call tagging | Action items that export to compatible to-do tools |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Search across meetings by word and timestamp, plus an AI chat interface |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
MeetMinutes
Choose MeetMinutes if you need teams running meetings across zoom, teams, and google meet — strengths include strong multilingual support, including mixed-language meetings.
CloudTalk
MeetMinutes
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while MeetMinutes is strong for teams running meetings across zoom, teams, and google meet. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and MeetMinutes is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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