CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. MeetingBot: Open-source meeting bot API that sends bots into Google Meet, Microsoft Teams, and Zoom to record calls, deployable to your own AWS infrastructure. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and MeetingBot when teams that want to self-host meeting capture on their own aws infrastructure for privacy matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Open-source meeting bot API that sends bots into Google Meet, Microsoft Teams, and Zoom to record calls, deployable to your own AWS infrastructure.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
MeetingBot is an open-source meeting bot API that provides the infrastructure for sending bots into Google Meet, Microsoft Teams, and Zoom calls and recording them, so developers can build applications on top of meeting-recording data with a small amount of code. The project exposes a unified REST API for managing bots and accessing meeting data including video, audio, transcripts, and metadata, and ships with a visual dashboard for managing bots and viewing captured data. A distinguishing characteristic is that its entire infrastructure is defined using Terraform and deployed to AWS, which is intended to let teams self-host the platform on their own cloud account to keep meeting data private and control costs. The stack is primarily TypeScript, using a Next.js frontend, an Express backend, PostgreSQL, tRPC, and Drizzle ORM, and the project runs on scalable AWS ECS infrastructure. MeetingBot is positioned as an open-source alternative to closed-source meeting-bot vendors for developers who want recording and transcription capabilities without sending data through a third party. The project maintains a public landing page, an active community channel, and a GitHub repository under the LGPL-3.0 license. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); MeetingBot is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | MeetingBot |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Bot deployment to Google Meet, Microsoft Teams, and Zoom |
| Standout feature | Automatic multilingual call transcription of recorded calls | REST API for managing bots and accessing recordings, transcripts, and metadata |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Visual dashboard for bot management and data viewing |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Infrastructure-as-code self-hosting via Terraform on AWS |
| Languages & capture | Topic extraction and automatic smart call tagging | Scalable AWS ECS-based deployment |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | TypeScript stack with Next.js, Express, PostgreSQL, tRPC, and Drizzle ORM |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
MeetingBot
Choose MeetingBot if you need developers building products that need automated meeting recording across google meet, teams, and zoom — strengths include open source and self-hostable so meeting data stays in your own aws account.
CloudTalk
MeetingBot
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while MeetingBot is strong for developers building products that need automated meeting recording across google meet, teams, and zoom. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and MeetingBot is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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