CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Meeting Transcriber: Open-source, local-first macOS app that auto-records Teams, Zoom, and Webex calls and transcribes, diarizes, and summarizes them entirely on-device. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Meeting Transcriber when recording and summarizing teams, zoom, or webex calls without inviting a cloud meeting bot matters most. Run both through a week of actual calls to see which suits your workflow.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Open-source, local-first macOS app that auto-records Teams, Zoom, and Webex calls and transcribes, diarizes, and summarizes them entirely on-device.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Meeting Transcriber is an open-source, local-first meeting transcriber for macOS, distributed under the MIT license and developed in the open on GitHub (pasrom/meeting-transcriber) with its own product site at meetingtranscriber.app. It runs as a menu bar application that automatically detects and records calls on Teams, Zoom, and Webex, capturing the meeting app's audio and your microphone as separate tracks so that transcription and speaker separation stay clean. Transcription happens fully on-device using one of three selectable speech-recognition engines: WhisperKit (covering 99+ languages), Parakeet TDT v3 (25 European languages with a small, fast model), or Qwen3-ASR (30 languages, requiring macOS 15+). It performs dual-track diarization and can recognize recurring speakers by storing voice embeddings across meetings and matching them with cosine similarity. After a meeting, it can generate a structured Markdown protocol containing a summary, participants, topics discussed, decisions, tasks, open questions, and the full transcript, using either the Claude Code CLI, any OpenAI-compatible endpoint such as Ollama or LM Studio, or a transcript-only mode with no LLM. Because everything runs locally, audio, transcripts, and summaries stay on the user's Mac. It installs via Homebrew Cask and requires macOS 14.2 or later. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Meeting Transcriber is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Meeting Transcriber |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Automatic recording of Teams, Zoom, and Webex meetings via a macOS menu bar app |
| Standout feature | Automatic multilingual call transcription of recorded calls | On-device transcription with selectable engines: WhisperKit, Parakeet TDT v3, or Qwen3-ASR |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Dual-track diarization with separate app and microphone tracks for clean speaker separation |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Recurring-speaker recognition using stored voice embeddings matched by cosine similarity |
| Languages & capture | Topic extraction and automatic smart call tagging | Structured Markdown protocols (summary, participants, topics, decisions, tasks, open questions, transcript) |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Pluggable summarization backends: Claude Code CLI, OpenAI-compatible APIs (Ollama, LM Studio), or transcript-only |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Meeting Transcriber
Choose Meeting Transcriber if you need privacy-conscious professionals who want meeting transcripts and notes kept on their own mac — strengths include fully open source under the mit license with development in the open on github.
CloudTalk
Meeting Transcriber
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Meeting Transcriber is strong for privacy-conscious professionals who want meeting transcripts and notes kept on their own mac. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Meeting Transcriber is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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