CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Loka Note: AI meeting notes tool built for Nigerian users, transcribing and summarizing conversations across English, Hausa, Yoruba, and Nigerian Pidgin. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Loka Note when recording and summarizing in-person discussions by placing a phone on the table matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
AI meeting notes tool built for Nigerian users, transcribing and summarizing conversations across English, Hausa, Yoruba, and Nigerian Pidgin.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Loka Note is an AI meeting assistant aimed at the Nigerian market, designed to record, transcribe, summarize, and analyze conversations. Its defining feature is multilingual coverage of English, Hausa, Yoruba, and Nigerian Pidgin, including code-switching where speakers mix these languages within a single conversation. Loka Note records directly from the browser without requiring downloads, plugins, or a bot joining the call, and it can capture both remote calls and in-person discussions when a phone is placed on the table to pick up audio. After a meeting ends, the tool generates a structured summary with key decisions and action items, alongside a searchable transcript. An Ask Loka chat feature lets users query their past meetings in natural language, in English, Hausa, or Yoruba, to retrieve specific decisions or tasks. Summaries can be exported to PDF for sharing, and an archive keeps transcripts searchable over time. The product is live with sign-up, login, and subscription plans, positioning it as a locally optimized option for professionals in Nigeria. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Loka Note is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Loka Note |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Transcription and summaries with support for English, Hausa, Yoruba, and Nigerian Pidgin |
| Standout feature | Automatic multilingual call transcription of recorded calls | Handling of code-switching between languages within a conversation |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Browser-based recording with no bot, app, or plugin required |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Capture of both remote calls and in-person meetings |
| Languages & capture | Topic extraction and automatic smart call tagging | Action item extraction and structured summaries |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Ask Loka natural-language chat over past meeting transcripts |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Loka Note
Choose Loka Note if you need capturing client meetings conducted in mixed english and nigerian languages — strengths include strong support for nigerian languages including mixed-language speech.
CloudTalk
Loka Note
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Loka Note is strong for capturing client meetings conducted in mixed english and nigerian languages. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Loka Note is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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