CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Lingopal: Lingopal is an AI platform for real-time speech-to-speech translation, transcription, and captioning across live streams, meetings, and phone calls. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Lingopal when enabling multilingual meetings and esl conversations between teachers, students, and parents via rooms matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Lingopal is an AI platform for real-time speech-to-speech translation, transcription, and captioning across live streams, meetings, and phone calls.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Lingopal is an AI translation platform that converts spoken audio into other languages in real time while transcribing and captioning it. Its core technology performs speech-to-speech translation with voice cloning that preserves the original speaker's tone and emotion, alongside live captions and editable transcripts. Beyond its main use in live broadcast and streaming (sports, news, events), Lingopal offers a "Rooms" product that turns meetings into multilingual conversations with live voice translation for one-on-one and group settings, and a separate Call product (call.lingopal.ai) that translates phone calls in real time with live transcript and audio. The platform supports a large set of languages (over 100 across its products, with a smaller subset on the call product) and ingests common broadcast formats such as RTMP, HLS, SRT, and MP4, plus API-based workflows. Typical glass-to-glass latency is roughly 2.5 to 4 seconds. It targets broadcast teams, networks, educational institutions engaging ESL students and parents, faith organizations, and enterprises needing cross-language voice communication.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Lingopal is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Lingopal |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Real-time speech-to-speech translation across 100+ languages |
| Standout feature | Automatic multilingual call transcription of recorded calls | Voice cloning that preserves speaker tone and emotion |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Live captions and editable transcripts |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Rooms product for multilingual meetings and group conversations |
| Languages & capture | Topic extraction and automatic smart call tagging | Call product for real-time phone call translation |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Broadcast ingest support (RTMP, HLS, SRT, MP4) and API workflows |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Lingopal
Choose Lingopal if you need translating live sports, news, and event broadcasts into multiple languages in real time — strengths include combines live translation, transcription, and captioning in one platform.
CloudTalk
Lingopal
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Lingopal is strong for translating live sports, news, and event broadcasts into multiple languages in real time. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Lingopal is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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