CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Honeit: Interview intelligence platform for recruiting and RPO teams with built-in calling, AI transcription, and shareable interview soundbites. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Honeit when sharing candidate audio highlights with hiring teams matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Interview intelligence platform for recruiting and RPO teams with built-in calling, AI transcription, and shareable interview soundbites.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Honeit is an interview intelligence platform designed for recruiting, talent acquisition, and RPO teams that combines communication tools with AI-assisted call transcription and note-taking. It provides built-in phone, video, SMS, and VoIP capabilities with local phone numbers for compliant candidate communication, plus an AI notetaker compatible with Zoom, Teams, and Google Meet. During screening and interview calls, Honeit transcribes conversations, takes notes, and lets recruiters extract soundbites and audio highlights that can be shared directly with hiring teams in candidate presentations. The platform supports skills-based interview scorecards built around competency frameworks for standardized assessment, and offers blind candidate presentations that hide names and photos to reduce bias. Recruiting analytics track metrics such as time-to-schedule, time-to-screen, and time-to-submit, giving teams visibility into how their pipeline is performing. Honeit also includes consent and compliance management and candidate identity verification, and is SOC 2 Type II certified. By turning phone and video screens into structured, searchable, and shareable data, Honeit aims to speed up candidate delivery and improve collaboration between recruiters and hiring managers. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Honeit is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Honeit |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Built-in phone, video, SMS, and VoIP calling with local numbers |
| Standout feature | Automatic multilingual call transcription of recorded calls | AI-assisted call transcription and note-taking |
| Team usage | AI-generated call summaries and smart notes synced to CRM | AI notetaker compatible with Zoom, Teams, and Google Meet |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Interview soundbite and audio highlight extraction for candidate presentations |
| Languages & capture | Topic extraction and automatic smart call tagging | Skills-based scorecards and competency frameworks |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Blind candidate presentations for bias reduction |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Honeit
Choose Honeit if you need recording and transcribing recruiter screening calls — strengths include combines calling, transcription, and candidate presentation in one tool.
CloudTalk
Honeit
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Honeit is strong for recording and transcribing recruiter screening calls. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Honeit is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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